QA Officer
- Ensure the maintenance and effectiveness of the management system of the Certification Unit in accordance with ISO/IEC 17065 and documents of the accreditation bodies.
- Ensure that awareness to compliance to customer requirements is encouraged at all levels.
- Maintain documentation of the certification system (quality manual, procedures, forms, etc.) and ensure its control (writing, editing, distribution…).
- Monitoring dashboard.
- Monitor corrective actions and preventive recommendations for improvement (after audits, customer complaints, appeal, management review meetings and ISC and others), their assessment and their effectiveness.
- Organize and prepare the meetings of management review and Impartiality Safeguarding Committee
- Program, organize and prepare the agenda of management reviews and write their minutes. Analyze the status of all corrective and preventive actions and submit them to the management review.
- Collect and manage suggestions for improvement.
- Manage complaint and appeal process
- Plan, monitor and carry out internal audits
- Coordinate the staff performance evaluation and maintain the relevant training plans
- Monitor the development and updating, as well as archiving, of documents
- Act as the main contact point for the external accreditation bodies.
- Responsible to train the corresponding teammates, if applicable, and monitor the relevant performance.
- Provide or allocate trainings to the CU team members.
- Collect and manage suggestions for improvement.
University / Bachelor degree in engineering, science, technology or in the field related to the quality assurance.
5 years professional experience with at least 2 to 3 years employment with testing, inspection and / or certification tasks in calibration, testing laboratory or inspection/certification body.
Certification in ISO/IEC 17065.
· Qualified internal auditor
· Sound knowledge of the management system, together with all policies, processes, and procedures, of the Certification Unit
· Sound knowledge of the certification requirements, excluding the product technical requirements, of the certification schemes of the Certification Unit
