Project Manager - Rakuten Wallet, Inc.

Tokyo, Japan March 18, 2026 Full Time Workday

Job Description:

Business Overview

Rakuten Wallet, Inc. is a cryptocurrency exchange and Type 1 Financial Instruments Business Operator within the Rakuten Group, Inc.

We launched our spot cryptocurrency trading service in August 2019. In December of the same year, we introduced a service allowing users to exchange "Rakuten Points" for cryptocurrencies. Furthermore, in March 2020, we commenced a margin (leverage) trading service, enabling transactions beyond the funds held.

Additionally, users can invest in cryptocurrencies by exchanging "Rakuten Points" earned through various Rakuten services. This service has become popular as it allows individuals who may be hesitant to invest with cash to easily start cryptocurrency trading.

Rakuten Wallet, Inc. has also made it possible for users to easily charge the cryptocurrencies (such as Bitcoin) managed through our spot trading service into the e-money "Rakuten Cash." This e-money can then be used at "Rakuten Pay" (app payment) and "Rakuten Point Card" affiliated stores in physical locations.

Department Overview

System Department operates on two main pillars: 'planning, development, and implementation of new services' and 'operation and maintenance of existing services.' Our responsibilities encompass a wide range of tasks, including the launch of new in-house services, ensuring their stable operation after implementation, and daily improvement activities from a customer perspective. We play a crucial role in driving our business forward by collaborating with other departments within the company.

Position:

Why We Hire

Rakuten Wallet, Inc. aims to become a core player in the rapidly evolving cryptocurrency industry, which is driving the digitalization of society.

The cryptocurrency industry is not merely a speculative asset class; it is rapidly gaining importance as a next-generation financial infrastructure, a key technology for data management, and a foundational element of our digital society. We are looking for colleagues who are eager to join us on the front lines of this transformation, to take on challenges together, and to create the future.

Position Details

You will be responsible for overseeing the entire project (PJ) to ensure its smooth progress and driving the following project initiatives:

We offer flexibility to allow you to fully leverage your expertise, whether by focusing on management tasks utilizing your past experience or by dedicating yourself to technical aspects.

1. Project Planning and Management
- Scope Definition and Requirements Definition
- Schedule Management
- Budget Management
- Resource Management
- Risk Management
- Vendor Management

2. Technical Aspects and Architecture
- Technology Selection and Evaluation
- Oversight of Architecture Design
- Development Process Optimization

3. Security and Compliance
- Overall Security Management
- Regulatory and Legal Compliance

4. Stakeholder Management and Communication
- Collaboration with Internal Stakeholders
- Coordination with External Stakeholders
- Team Building and Development

5. Operations and Improvement
- Release Management
- Monitoring and Incident Response
- Continuous Improvement

Why You Apply

- A highly communicative corporate culture where direct and honest exchange of ideas is encouraged, thanks to our compact organizational structure.

- Opportunity to be involved in a wide range of projects.

- Frequent opportunities to interact directly with end-users, providing immediate feedback and a strong sense of accomplishment etc.

- Ability to take charge of the upstream phases of projects.

Mandatory Qualifications

- 4 years+ experience in project management related to system development.

- Project experience involving mission-critical systems (in management, operations, or development).

If you are an application engineer or project lead, do not have PM experiences, we will consider

Desired Qualifications:

- Experience working in the cryptocurrency industry.

- Experience working in the financial industry (e.g., banking, securities).

- Experience in system operations.

- Experience in system development (applications, servers).

- Experience using cloud services (e.g., Azure, AWS).

Other Information:

Additional information on Location

Rakuten Crimson House Aoyama

Additional information on Secondment

Secondment to Rakuten Wallet, Inc. while being employed by Rakuten Group, Inc.

Links

*For more information, please refer to the links below: 

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▼About Company  

- History of the Rakuten Brand    

- Rakuten Group as a Global Company 

- Giving Back to Society 

▼ Latest Company News  

- Press Release 

- Investor Relations 

▼ Video Links 

- Other Rakuten Group Activities 

▼ Conditions of Employment 

- Rakuten Group Employee Benefits 

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#engineer #director #projectmanager #fintechgroup #RakutenWallet

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How to Get Hired at Rakuten Group, Inc.

  • Rakuten uses Workday as its ATS platform. Apply through rakuten.wd1.myworkdayjobs.com/RakutenInc for global positions. Use clean, single-column resume formatting with standard section headers to ensure accurate parsing. Verify your parsed profile data after submission.
  • English proficiency is non-negotiable for most roles. Rakuten adopted English as its official corporate language in 2012 under the Englishnization initiative. Regardless of office location, business is conducted in English. Highlight your language skills prominently on your resume.
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