Project Administrator, Industrial Solutions
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What we offer:
Group Summary:
Job Responsibilities:
This position ensures strong support for all ISOL service delivery activities and actively contributes to daily functional responsibilities. The position is posted for #Bangalore location and it is a #hybrid position
Key Responsibilities:
Project Management Support:
- Quotes creation in SAP
- Preparation of POs / PRs in Purchasing tool
- Administer the project pipeline and assignment with management teams
- Create necessary project documentation and collaboration sites to support project initiation
- Back end topics (Reporting, Status Updates to managers.)
- Project closures and subsequent customer survey with follow-up as needed.
Onboarding / Offboarding employees and contractors
- Coordinate with HR for partner account
- Place orders for email account
- Place orders for VPN Account
- Help the new employee/contractor with getting connected to Magna network and manage access to various system resources.
License Management / System Administration Support
- Billing Support
- Licensing support
- Support in creating CRIT notes and subsequent billing
- Evaluation and review of user privileges
Regular Communication and Escalation Management:
- Responsibility for regular communication regarding support ticket status and escalation of major issues
- Oversight to exceptions and management of time tracking
Qualifications:
- Business Administration, Computer Science or another technical related degree
- 3 years of work-related experience
- SAP, MS Office, Outlook experience
- Project and Time Management Skills
- High external and internal service orientation, initiative, creativity, diligence, accuracy and social skills
- Excellent performance and organizational skills
- Very good English communication skills both verbal and written