Program Manager

Method is a global design and engineering consultancy founded in 1999. We believe that innovation should be meaningful, beautiful and human. We craft practical, powerful digital experiences that improve lives and transform businesses. Our teams [based in Japan, Bengaluru, New York, Charlotte, Atlanta, London, and remote] work with a wide range of organizations in many industries, including Healthcare, Financial Services, Retail, Automotive, Aviation, and Professional Services. This is a Tokyo-based position. 

Method is part of GlobalLogic, a digital product engineering company. GlobalLogic integrates experience design and complex engineering to help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. GlobalLogic is a Hitachi Group Company, and there is extensive collaboration between all group companies. 

Method is seeking a Program Manager to sit at the intersection of internal product development teams and external client stakeholders, ensuring continuous alignment. In this role, the Program Manager will lead and coordinate product managers, designers, engineers, project managers, and test engineers to consistently exceed customer expectations. You will guide project teams as they strategize, design, and deliver custom solutions to address clients’ most complex business challenges.

We are looking for consulting professionals who communicate complex ideas with clarity and conviction, crafting compelling narratives that drive alignment and action. They navigate ambiguity with structured thinking and sound judgment, guide teams toward well-reasoned decisions, and facilitate collaborative sessions that produce tangible outcomes. Drawing on deep client, industry, and domain expertise, they develop credible points of view, address sensitive issues constructively, and build trusted relationships grounded in transparency and accountability. With a strong sense of ownership, they align teams and stakeholders to deliver high-quality results, manage risk, and uphold rigorous standards. Commercially astute and growth-oriented, they translate client needs into well-defined engagements, represent Method and its ecosystem effectively, and contribute to thought leadership and practice excellence through consistently high-quality execution.

Responsibilities:

• Drive client value through all aspects of the digital product lifecycle from ideation to definition to delivery acting as a program management consultant in a fast paced client services environment.
• Act as a cross functional leader supporting teams with product management, design, engineering, and QA. 
• Lead enterprise client engagements in product delivery as a strategic project, client, and people leader. 
• Demonstrate competency in all core program management capabilities with internal teams and clients including: 
• Project Scoping & Delivery Workstream Planning
• Agile Product Delivery (App Team Design & Management)
• Project Stakeholder Alignment & Initial Goal Setting
• Project Health Reporting & Analytics 
• Vendor & Global Resource Management
• Client & Steering Committee Relationship Management
• Project Operations & Financial Management 
• Manage Cross Functional Teams 
• Define scope, goals, and deliverables that support business goals in collaboration with all stakeholders.
• Manage budgets for large programs and facilitate resourcing needs for effective delivery on key client projects. 
• Create and maintain all project documentation including status reports, work plans, risk logs, and presentations.
• Proactively communicate project details across all levels of the organization in a clear and concise manner.
• Listen to clients and team member’s feedback to improve the firm’s holistic program management capabilities.
• Identify adjacent opportunities within active client projects and partner with sales on opportunity pursuits. 
• Assist in developing project management and product management best practices to improve the firm’s delivery.

Qualifications:

• Client-Facing Consulting - Communicates complex ideas with clarity, leads structured decision-making and workshops, and delivers credible, context-grounded recommendations that drive alignment and action.
• Project Leadership - Owns workstreams end-to-end, ensuring high-quality delivery, proactive risk management, and effective collaboration across stakeholders.
• Functionally bilingual in business Japanese (e.g. N2)  and English (e.g. ~TOEPIC 750).
• Account & Business Development - Builds trusted client relationships, identifies growth opportunities, and translates client needs into well-scoped, commercially sound engagements.
• Feedback, Coaching & Mentorship - Actively seeks and provides candid, constructive feedback while coaching others to strengthen performance, trust, and team effectiveness.
• Thought Leadership - Applies deep domain expertise to shape clear points of view, contribute to market-facing content, and elevate practice standards through shared insights and frameworks.Consulting environment and/or agency client services experience required.
• Bachelor’s degree required, Graduate degrees preferred.
• PMP, CSM, SAFE, and/or ACP certifications are a plus.
• 5+ years experience managing large complex product development projects for enterprise organizations.
• Travel as needed (less than 25%).

Location

• Remote first working with occasional need to be in our Tokyo office
• International travel for team and client meetings is required, typically up to 15%.

Why Method?

We look for individuals who are smart, kind and brave. Curious people with a natural ability to think on their feet, learn fast, and develop points-of-view for a constantly changing world find Method an exciting place to work. Our employees are excited to collaborate with dispersed and diverse teams that bring together the best in thinking and making. We champion the ability to listen, and believe that critique and dissonance lead to better outcomes. We believe everyone has the capacity to lead and look for proactive individuals who can take and give direction, lead by example, enjoy the making as much as they do the thinking, especially at senior and leadership levels.

We believe in work/life balance. Seriously. We offer a ton of competitive perks, including:

• Continuing education opportunities 
• Flexible work from home policies
• Commuting allowance
• Housing allowance
• Family allowance
• Wellness allowance
• Additional benefits include support for life events, natural disasters, and annual health check-ups.

Next Steps

If Method sounds like the place for you, please submit an application. Also, let us know if you have a presence online with a portfolio, GitHub, Dribbble or other platform.

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