Production Shift Manager

Role: Team Leader

Career Step Level: Step level 3

Location: Blyth, Worksop

📣A bit about the role

Do you have the passion and desire to constantly strive for better? Have genuine care for dogs, their humans and our team (squad members), want to create a best in class customer experience and all whilst making it a great place to work. Then this is the job for you!

As a Production Team Leader, you will lead a team to deliver our production plan to feed our happy and healthy dogs. Doing this whilst driving high team performance, embracing all aspects of the culture and functional requirements, making continuous improvements and elevating us to the next level. Reporting into the Shift Operations Manager, you’ll support the daily operations and ensure our dogs are provided with the very best human-quality meals.

A bit more detail

Operational Requirements 

• Accountable for our health and safety standards on shift, the upkeep and delivery through conducting daily Health and Safety audits with your Squad members, raising corrective actions to any nasties you may find and owning the resolution.
• Be competent in completing thorough Accident Investigations through root cause analysis and completing near-miss reports. Ensuring that corrective actions are raised and closed out in a timely manner. 
• Review training and development of staff through all areas of the kitchen by ensuring that Squad members are trained against relevant SOPs and other required training and documentation.
• Ensure that labour is managed effectively to ensure production can be maintained through the management of holidays and absences. Proactively managing and identifying issues.
• Quality & hygiene standards are increasingly important to us, so we ensure that GMP standards are maintained at all times. As well as verification of IMS checks from the cooking of our products to the cleaning of all our equipment. 
• Provide supervision, support and leadership to the Production team in pursuit of key operational metrics of quality, output and waste. Ensuring that you are reactive in times of deviations from the agreed targets.
• Have had some experience in leading continuous improvements and problem-solving initiatives, which contribute to savings within the department/company.

Communication & Partnership

• Be able to communicate clearly and effectively with the SLT team when needed, particularly in times when the Shift Operations Manager may be away from the business. 
• Ensure daily handovers between departments are completed - ensuring the relevant detail is captured so each shift oncoming is a success. 
• Work closely with the procurement and planning team to ensure meal output meets sales demand.
• Work well with multiple functional teams, including People, Engineering, Technical, Warehouse and Order fulfilment to drive well thought-out and cohesive plans

Our Culture & Values 

• Understanding that squad member engagement drives operational excellence and People Leaders play a crucial role in making Butternut Box the best place they’ve ever worked.
• Be present in the Kitchen, ensuring you are available to proactively support the team, help find solutions and take action to change. 
• Messages and key communications are delivered to the teams and key stakeholders in a timely and accurate manner. You’ll have an excellent awareness of how your communication style impacts others, and you’ll tailor this to your audience. 
• Confidently undertake meaningful and regular 1:1’s with Squad members, ensuring they feel heard and that their feedback is important to you. You’ll consider their career aspirations, skills and background and tailor your style to their needs.

🔎 A bit about you

• Strong production background in an FMCG manufacturing environment
• Experience in a high-speed volume manufacturing environment
• Leadership experience with a broad working knowledge of relevant safety legislation
• Pragmatic, adaptable, resilient and humble
• Well-practised planning, organisation and scheduling skills
• Someone who loves the pace and excitement of FMCG manufacturing
• Hungry for a challenge and keen to build something from the ground up
• Easily approachable with good interpersonal skills, with creative thinking and analytical skills
• Drives for results, action-oriented, problem-solving, and priority setting
• Loves dogs (naturally)

🐶  A bit about Butternut

Delivering on our promise of "Fresh food, Happy dogs" requires operational excellence at every step. Our Doncaster site, made up of Rudie’s Kitchen (manufacturing) and Ace’s Pantry (Order Fulfilment and Warehouse) are where our meals are gently cooked, and then packed with care for our customers, through the people who manage our flow, quality, and distribution.

We are moving beyond the scale-up phase of the operation to a place where excellence happens every day. To do this, we need forward-thinking individuals who see the big picture and want to play a hands-on role in a complex, fast-moving operation. If you believe dogs deserve better and you have the drive to help us deliver it, we want to hear from you.

🥳What's In It For You?🥳

• Enjoy 257.5 hours of holiday per year, plus an extra 8 hours for each year of service (up to 40 hours).*
• 39 hours of pre-booked paws days to support good wellbeing and self-care.*
• Enrollment into our EAP Telus offering free financial planning, counselling, mental health support and more
• Unlock a £500 annual budget for personal learning and development.
• Get discounted Private Medical Insurance and dental cover.
• Discounted Gym membership with “MyGymDiscounts” helping you stay fit and healthy
• Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza!
• Butternut branded uniform provided (fleece, footwear, hi-vis)
• Enrolment into the company pension scheme and sick pay
• Enhanced parental leave
• Get discounted Private Medical Insurance with Aka Healthcare.
• Private showers, changing facilities and dedicated locker space
• Treat your furry friend with an employee discount on Butternut Box.
• Comfy, bright and airy kitchen space with lunch making facilities and large screen TVs
• Free tea, coffee, and fruit (and pay day pizzas)
• Opportunity to grow, develop and learn with internal training programmes
• Be part of an energetic and high performing team
• Team socials & events
• Refer a friend bonus of up to £500
• Say goodbye to parking woes with free parking and electric car charging.

‼️  A few things to note

• There is no closing date for this role. However, we normally experience a high volume of applications so if you are interested we suggest applying as soon as possible.
• We aim to respond to all applicants personally. Our recruitment team is small so do bear with us.
• Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.
• We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career.
• You might know this role as a Shift Manager, Production Manager, Team Manager or Assistant Operations Manager, in Butternut Box we call this role a Team Leader
• We are not looking for external agency support with this role.