Product Support Engineer

Mexico City, Mexico April 19, 2026 Workday

Job Overview
Entry-level professional individual contributor who works under close supervision in a team that is responsible for product design experience.
Problems faced are routine.

Essential Functions
- Works directly with product teams to receive support requests
- Triages requests, fixes small bugs & submits engineering tickets
- Working knowledge of the support processes and working in a production environment.

Qualifications
• Bachelor's Degree Computer Science, a related field, or equivalent experience
Req

• Advanced English Req
• Basic knowledge of Javascript frameworks Req
• Knowledge of CSS and HTML Pref
• 2-4 years Pref

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

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How to Get Hired at IQVIA Holdings

Study IQVIA's 'Connected Intelligence' strategy and its three business segments (R&D Solutions, Technology & Analytics Solutions, Contract Sales & Medical Solutions) before applying — your application and interview responses should demonstrate understanding of where your target role fits within this structure
Customize your resume with exact terminology from the IQVIA job posting, especially therapeutic area names, methodology terms (RWE, DCT, protocol optimization), and leadership competencies — Workday's keyword filtering makes this a practical gating factor

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