Product Sales Specialist

Remote job Remote February 25, 2026

We’re looking for a Product Sales Specialist to help convert trial users into paying customers. You’ll engage directly with small business customers and help them understand the value of Setmore and its add-ons. This role focuses on proactive outreach, consultative selling, and closing, with clear ownership of results and a direct impact on revenue while building a strong foundation in SaaS sales.

Roles and responsibilities

Proactively engage with US-based customers who sign up for the Setmore scheduling product to understand their needs and guide them toward the right subscription and add-ons.
Identify and qualify sales opportunities by assessing customer workflows, booking volume, and operational challenges.
Upon identification of an expansion opportunity, deliver a pitch tailored to their business. Explain the value proposition, ROI and pricing structure.
Conduct short product walkthroughs or demos when needed, address any objections that arise around pricing or trust. Close the deal by using a structured follow-up plan.
Own monthly conversion, upsells, and revenue targets by managing outreach initiatives. Additionally, maintain accurate and up-to-date CRM records.
Work closely with onboarding, support, and internal teams to share customer insights and improve activation, retention, and sales effectiveness.