Product Owner Banking Operations (Bangkok)
Brand New Day | Pension-focused neo/fintech bank in the Netherlands
Location: Bangkok, Thailand (travel to Amsterdam at least three times per year)
About Brand New Day
Brand New Day is a Dutch neobank that helps people save and invest for their pension. As an online bank, we work in a strictly regulated environment and are supervised by the Dutch central bank. Reliable banking and payment operations are essential to how we serve our customers. We build a large part of our software in-house and have engineering teams in both Amsterdam and Bangkok.
What will you do as a Product Owner Banking Operations?
You’ll own the banking operations domain. This includes ordering, banking, payments and client administration processes. Front-office client journeys are owned elsewhere. You own the operational execution behind them. You work closely with cross-country scrum teams and stakeholders in Operations, Finance, Risk/Compliance and IT. You set priorities, make trade-offs and translate complex banking and payment needs into a clear, ordered backlog that engineers can execute.
This is not a purely strategic role. You are expected to work hands on and actively write and refine user stories when needed. Sound judgment and domain knowledge in a regulated banking context are essential.
Your key activities and responsibilities
Owning and prioritizing the banking operations and payments backlog, including refinement, sequencing and release scope.
Translating operational and regulatory needs into clear, actionable backlog items
Writing and refining user stories, use cases and acceptance criteria, and helping the team break work into deliverable increments
Improving and maintaining core operational flows, such as ordering, payment initiation and processing, reconciliation and system integrations (including SWIFT, third-party platforms and in-house services)
Aligning stakeholders across Operations, Finance, Risk/Compliance and IT to deliver changes safely and predictably
Supporting incident-driven and change-driven work typical for banking and payments, including availability, accuracy, data integrity and operational readiness
Creating focus and clarity for the team by prioritizing within agreed guardrails
Working with other product owners and business analysts to manage dependencies across domains
Helping scale our systems and ways of working, in line with our growth ambitions
What you’ll receive from us
A pleasant salary
A provident fund
Medical and life insurance
Fourteen days of paid leave, excluding Thai public holidays
Weekly lunch and sports
Educational budget
A high-ownership role in a fintech, where banking and payments are mission-critical
Close collaboration with dedicated product and engineering teams across Bangkok and Amsterdam
Room to develop yourself, including training budget and autonomy to improve how we work
A Bangkok-based role with structured travel to Amsterdam for alignment and team connection
Compensation and local benefits to be discussed
