Product Operations

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Product at Plaid builds the systems that power open finance for millions of developers and businesses. We are responsible for defining what we build, why we build it, and how we deliver it with excellence. This is a founding Product Operations role. It will report to the Head of Business Operations, who reports directly to Plaid’s founder and CEO. As we scale into a multi-product company, we are investing in strengthening how Product operates — ensuring clarity of priorities, consistent execution, and high-quality product work. As our founding Product Operations Lead, you will define and own the operational backbone of the Product organization. You will work closely with Product, Engineering, Design, and Product Marketing to build the systems, cadences, and standards that help teams execute consistently and at high quality . You are a hands-on builder who enjoys operating from first principles and defining long-term strategy for your domain .