Product Manager

Visa Payment Passkey (VPP) is seeking a Product Manager for Developer Experience as a member of Visa's Authentication and Identity Global Product team. In this role, you will focus on making VPP—leveraging FIDO, passkeys, and authentication technologies—easy and delightful for developers to integrate.

You will work across solutioning, certification processes, beta platforms, and developer integrations, translating technical capabilities into seamless developer experiences. The ideal candidate is someone who has a technical background with a strong business sense, and a passion for improving the intersection of the two within auhentication products. Harnessing a shared understanding of the frustrations of complex APIs, poor documentation, and lengthy integration cycles will position you for success in this role.

This role requires a unique blend of technical depth and product skills: the ability to author detailed requirements, partner directly with engineering teams, represent the team in client meetings to guide partners through integration processes, and advocate for developers throughout the product lifecycle. You'll work globally with cross-functional teams to deliver authentication solutions that scale our business while prioritizing developer success. You'll work globally with cross-functional teams to deliver authentication solutions that scale our business while prioritizing developer success.

What You'll Do:

• Create a magical Developer Experience for Visa’s authentication products
• Drive developer-focused improvements across the VPP integration journey, from first API call to Production certification
• Author detailed product requirements for developer tools, APIs, SDKs, and platform features based on team and company objectives
• Contribute to certification process design that balances security requirements with developer efficiency and time-to-launch
• Support and integrate our authentication products on our production-ready beta platform to validate features, gather developer feedback, and identify issues early
• Work on solutioning initiatives that simplify integration patterns and reduce implementation complexity
• Partner directly with engineering teams to influence API design, tooling, and platform capabilities from a developer-first perspective
• Represent the team in client meetings to guide partners through integration processes and gather feedback
• Track and improve key developer experience metrics such as time-to-first-call, time-to-certification, and developer satisfaction
• Identify creative solutions and execute on iterative delivery in collaboration with engineering
• Proactively identify issues, determine resolutions, and communicate status to stakeholders

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.