Product Coordinator

Lagos, LA, ng February 25, 2026 Full Time

A Client Experience Representative to provide support to our clients for software solutions. The ideal Representative will be a knowledgeable and enthusiastic home health, home care, or hospice professional who enjoys making a positive impact on patients' lives across the country.

Job Duties.

Provide consultative support and solutions for all Axxess clients; answer questions via phone and support ticketing center, resolve problems and offer general assistance for the day-to-day operations of our various products
Partner effectively to provide quality support, while always upholding company values
Respond rapidly and provide prompt support to client concerns; escalate unresolved matters and maintain ownership through to a timely resolution
Receive ongoing training to maintain knowledge and relevancy within the industry and company products/services
Communicate with clientele; research to diagnose inquiries; managing database records and provide status reports on reported issues – all done with speed and professionalism

Requirement
Bachelor's degree required
Customer orientation and ability to adapt/respond to different personalities
Desire to anticipate customer needs paired with the drive to provide a consultative solution
Excellent communication skills; presentation, written, and verbal
Demonstrated ability to organize and implement priorities; manage multiple tasks, in a dynamic setting
Healthcare Industry Experience is a plus (LVN, PTA, COTA, MSW, Intake, Scheduling, Office Management, Administration, Medical Records)

We offer a competitive compensation package, benefits and growth opportunities for everyone who joins Cavista.

Casual Friday,
Competitive Compensation Package
Professional Development for Career Growth
20 PTO (Paid-Time-Off) Days + Holidays + Birthdays off
Holiday and Employee Celebrations
Game On! Xbox, Pool, Chess and more
Genuine respect for work-life balance
Respect and Collaborative team environment
And so much more

All your information will be kept confidential.