Process Expert

Process Expert – Interfaces

Part of the global bioeconomy, Stora Enso is a leading provider of renewable products in packaging, biomaterials and wooden construction, and one of the largest private forest owners in the world. We believe that everything that is made from fossil-based materials today can be made from a tree tomorrow. We employ approximately 19,000 people.

Career for a better climate. Every day.   

We are now looking for a Process Expert to join our team in Ostrava, Czechia.

The purpose of this role is to:

• Support and develop IT solutions and system integrations that enable efficient business processes in wood industry across our ERP system and connected internal and external systems.

• Ensure functioning data exchange between systems, monitoring messaging and interface performance, resolving issues, and supporting implementation of new integration solutions.

• Work within defined guidelines, the role applies analytical thinking and developing technical knowledge to connect business process requirements with system integrations.

Main responsibilities/ key tasks:

• Participate in developing, harmonizing, and standardizing business processes and IT solutions across mills.

• Contribute as an expert in business development (projects, small enhancements).

• Create specifications for needed changes in IT systems

• Acceptance testing of changes in the IT system incl. creating test protocols and instructions

• Monitor and support interfaces between our ERP system and internal/external applications

• Analyze and resolve message failures, interface errors, data discrepancies

• Support and manage changes to existing interfaces, implement new integrations and new EDI mappings

You will also:

• Support end users regarding questions and challenges with defined IT solutions.

• Train and educate users on existing or new processes and new features in IT systems.

• Promote consistent and harmonized use of defined IT solutions across the organization

• Analyze and verify reported issues in IT systems and describe them clearly to developers for further investigation

• Maintain and adjust selected master data within defined systems and responsibilities

• Cooperate with developers, service owners, and external partners to investigate and resolve technical issues

Requirements:

• Experience with system integrations, EDI, SQL, APIs is an advantage.

• Experience with ERP systems is an advantage.

• Experience with supply chain or sales processes is an advantage.

• Experience within the Wood Products industry is an advantage.

• Interest in learning technologies used in system integrations

• English B2 and higher

Personal competencies:

• Enjoy supporting and helping others

• Good communication skills when working with business and IT teams in an international environment

• Analytical mindset and ability to investigate and solve problems

• Curiosity and willingness to learn new technologies and concepts

• Ability to understand business processes and how they are supported by IT systems

• Ability to manage multiple tasks and challenges at the same time

• Ability to work independently without close supervision

• Openness and adaptability in a changing IT environment

• Experience working as part of distributed or international teams

• Willingness to travel when required

What we offer  

By joining us, you will be part of our diverse working culture supporting you to explore new perspectives and develop professionally. You will contribute towards a more sustainable world, as we believe that anything made from fossil-based materials today can be made from a tree tomorrow. To keep you going safely, we support your physical and mental wellbeing.

Role specific opportunities/things that we offer: 

• modern office in Ostrava - we apply hybrid model, 2-3 days/week in the office

• 5 weeks of vacation per year

• permanent work contract

• lunch cards 160 CZK

• commuting allowance

• cafeteria

• pension insurance

• annual bonus

This position is currently offered on an approximately two-year fixed-term contract.

How can you apply for this role?

You can only submit your application to us by using our recruitment tool. As we are assessing our candidates on an ongoing basis, we hope to hear from you as soon as possible but at the latest by 29.4.2026.

Depending on the role, we might invite you to a (video) interview and/or aptitude tests. Also, our recruitment process could include pre-employment actions such as background, reference, and health checks as well as a drug test. 

If you have any questions, please do not hesitate to contact TA partner Lucie Staňková, [email protected].