Process Engineer
Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.
Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.
The Process Engineer is responsible for evaluating, redesigning, and optimizing end-to-end processes to improve operational efficiency, predictability, and alignment with strategic operations objectives. This role partners closely with Operations stakeholders to address systemic process challenges and embed continuous improvement across the organization.
In This Role
- Identify inefficiencies, redundancies, bottlenecks and areas for automation or simplification for quality and packaging
- Identify root causes of inefficiency, rework, delays, and variability using structured problem-solving methodologies
- Map and document current state business processes, workflows and systems
- Translate business needs into functional and nonfunctional system requirements
- Design future-state processes, including defining clear handoffs, decision points, business rules, controls, exception handling, and performance metrics
- Gather and analyze system performance metrics
- Define and track KPIs to measure process performance and improvement impact
- Collaborate with cross functional teams to identify process interdependencies
- Work with technical teams to design future state processes aligned with business requirements and needs
- Establish lean and continuous improvement practices and governance to ensure long-term process health and streamline workflows
- Other duties as assigned, in accordance with training and qualifications
- Uphold the Core Values and be a valuable member of the Four Hands Team
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey
The Ideal Person
- Bachelor’s degree in engineering or related field
- 2+ years of experience in process improvement, continuous improvement, or quality role
- Lean Six Sigma, BPM, or similar certification
- Proficient problem solver
- Proficiency in data analytics and visualization tools (Excel, PowerBI, etc)
- Strong analytical, facilitation, and stakeholder engagement skills
- Experience working with ERP or WMS systems preferred, Microsoft Dynamics and Infios a plus
- Experience with sustainable packaging or product recycling procedures is a plus
About Four Hands
Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.
Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.
And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.
Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Visit www.FourHands.com for more information.
