Platform Engineer - Observability (Mid Level)

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.  Kraken Customer What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. The Team We have expanded our tentacles and are looking for someone (based in Melbourne, Australia) to join our Global Platform Engineering Reliability - Observability team. Our Reliability group is responsible for architecting, developing, and maintaining the resilient and scalable infrastructure that powers and supports our platform. We’re building a brand-new Observability team at Kraken and we’re looking for a Platform Engineer II to grow with it. Your core focus will be contributing to the availability, performance and scalability of products across Kraken - helping engineering teams get the visibility they need to build and operate reliable services with confidence. You’ll work alongside the team to improve monitoring and alerting across our product suite and support engineering teams as they transition to on-call over the next six months. We operate with a high degree of autonomy and trust. That means you'll sometimes need to navigate unclear requirements, ask questions and move forward with incomplete information. You won't be handed a perfect spec for every task - but you will have a supportive team, clear goals and the space to develop your skills as the team evolves. You’ll have the opportunity to shape how observability is done at Kraken and your contributions will have a direct, visible impact.