People Operations Specialist – India / APAC
Are you ready to power the World's connections?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role
About the Role
We are looking for a detail-oriented and proactive People Operations Specialist to support our growing workforce across global regions, with primary coverage aligned to the India (IST) time zone.
This role is critical in ensuring seamless HR operations, delivering a high-quality employee experience, and supporting scalable people processes. As the People Operations team expands its scope from People Business Partners (PBPs), this position will play a key role in driving operational excellence and consistency across the entire Hire-to-Retire employee lifecycle.
Key Responsibilities
HR Operations & Systems
Manage day-to-day HR operations and maintain accurate employee records across HR systems (e.g., Workday).
Ensure data accuracy, integrity, and timely updates across all platforms.
Employee Lifecycle Management
Own end-to-end employee lifecycle processes from hire to retire, including onboarding, internal movements, and offboarding.
Deliver a smooth and engaging onboarding experience for new hires in the IST/APAC region.
Benefits Administration
Administer regional benefits programs (India/APAC) and act as the first point of contact for employee queries.
Partner with vendors to ensure smooth execution and compliance.
HR Compliance
Ensure adherence to local labor laws and internal HR policies.
Maintain documentation and support audits as required.
Employee Support
Provide timely, empathetic, and confidential support for employee queries.
Act as a trusted HR contact for IST-based employees.
Process Optimization & Reporting
Identify opportunities to improve HR processes across the hire-to-retire journey.
Conduct regular audits and generate reports to support data-driven decisions.
Skills & Qualifications
Education: Bachelor’s degree in Human Resources, Business Administration, or related field
Experience: 4–5 years in HR Operations / People Operations
Tools: Experience with Workday and Google Workspace
Skills: Strong communication, organization, and stakeholder management
Attributes: High attention to detail, integrity, and a continuous improvement mindset
This is a hybrid role, requiring three days per week in the office.
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About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
