Peer Support Specialist (NYCPS)

Life at aptihealth

aptihealth is a fast-growing health tech company transforming behavioral healthcare. Our digital platform and affiliated medical group make it easier for people to access high-quality care when and where they need it. You’ll join a mission-driven team that’s curious, collaborative, and passionate about improving lives through technology and care innovation. Here, ideas turn into action and learning happens every day. We’re proud to be named one of the world’s top health tech companies of 2025, recognized for advancing digital behavioral healthcare. Together, we’re building a better, more accessible future for mental health. 

What We Offer

• The chance to make life better for millions of people
• Smart, supportive colleagues who care about what they do
• A place where new ideas quickly turn into real results
• A culture that values curiosity, collaboration, and inclusion
• A team built on trust, accountability, and continuous learning

Your Role

As a Peer Specialist you will be part of an interdisciplinary team providing transformative care to our patients. You will communicate directly with patients and engage with them via phone and/or video, serving as a role model, mentor, advocate, and motivator to recovery. You will provide support from a peer-perspective: someone who has first-hand experience with a mental health diagnosis and/or addiction.

Responsibilities

• Outreach to patients to provide encouragement, check-in on goal progress, problem solve, and provide support
• Review patient status and escalate urgent matters as needed to care team providers
• Document patient interactions in the patient’s medical record
• Coordinate care with patient care team including therapist and prescriber
• Coordinate with internal and external care team members
• Conduct daily telephonic outreach based on the needs of patients