Payment Implementation Specialist

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! The Payment Implementation Specialist is the primary POC for customers onboarding to Restaurant365’s AP Payments platform. This role owns the end-to-end implementation lifecycle—from intake and compliance through go-live, first payment, and transition to Customer Success—ensuring customers reach their first successful payment quickly and confidently. The role partners cross-functionally with Sales, Payment Operations, Enrollment, Accounting Implementation, and Customer Success to mitigate risk, maintain momentum, and deliver a high-quality onboarding experience.