Payment, Cards, Lending & FinTech Segment Leader - Domestic U.S. location
Req ID: 367878
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Payment, Cards, Lending & FinTech Segment Leader - Domestic U.S. location to join our team in Plano, Texas (US-TX), United States (US).
The Payments, Cards, Lending & FinTech Segment Leader serves as the primary relationship and business owner for a portfolio of NTT DATA Banking and Financial Services clients across a designated regional territory. This executive leadership role drives customer satisfaction, revenue expansion, and account profitability while shaping the future growth of the segment.
With deep domain expertise across Payments & Cards, Consumer and Commercial Lending, and the FinTech ecosystem, the Segment Leader oversees complex, multi-service client engagements with a strong emphasis on P&L ownership, strategic growth, service excellence, and long-term client success.
The role partners closely with Client Executives and cross-functional NTT DATA teams—including Consulting, Digital, Applications, Cloud, Data, BPO, Infrastructure, and Security—to deliver differentiated outcomes and position NTT DATA as a trusted transformation partner.
Success is measured by segment growth, profitability, client satisfaction, and strategic account penetration.
Responsibilities:
Strategic Leadership & Growth
- Lead a portfolio of Payments, Cards, Lending, and FinTech clients, defining and executing segment-level growth strategies.
- Own P&L performance, margin optimization, and long-term commercial success for the segment.
- Anticipate market shifts across embedded finance, real-time payments, digital lending, and FinTech partnerships.
Client-Centric Executive Engagement
- Serve as executive sponsor for strategic clients, fostering trusted C-suite relationships.
- Align client engagement strategies with business priorities across issuance, acquiring, credit products, lending platforms, and FinTech innovation.
- Drive outcome-based conversations focused on transformation, not just service delivery.
Business Development & Go-to-Market Leadership
- Build and execute integrated go-to-market strategies for Payments, Cards, Lending, and FinTech solutions.
- Partner across a highly matrixed organization to identify cross-sell and whitespace opportunities.
- Shape propositions around digital payments, credit modernization, lending transformation, and FinTech enablement.
Segment & Talent Leadership
- Build, lead, and scale a high-performing segment team of Client Executives.
- Coach leaders on strategic account planning, executive presence, and complex deal structuring.
- Establish a culture of accountability for growth, profitability, and delivery excellence.
Service Portfolio Expansion
- Collaborate with NTT DATA Lines-of-Business to expand and differentiate offerings across:
- Digital Payments & Cards Platforms
- Lending & Credit Modernization
- FinTech Integration & Embedded Finance
- Cloud, Data, AI, and Security
- BPO and Managed Services
- Position NTT DATA as a strategic partner of choice for banks, lenders, and FinTechs.
Delivery Governance & Escalation Management
- Provide senior oversight for delivery quality and client satisfaction.
- Act as the executive escalation point for complex programs and critical client issues.
- Ensure commitments are met while strengthening long-term relationships.
Qualification:
- 15+ years of experience in IT Services, Advisory, or Consulting within Banking, Lending, Payments, and FinTech.
- 12+ years leading client engagement or account teams with P&L responsibility, revenue growth, and delivery accountability.
- 10+ years of deep domain expertise across:
- Payments & Cards (issuing, acquiring, processing)
- Consumer and Commercial Lending
- Credit Platforms and Digital Lending
- Strong understanding of the FinTech landscape, including embedded finance, partnerships, APIs, and digital-native platforms.
- Proven ability to operate at the C-suite level and lead complex, matrixed global teams.
Why Join NTT DATA?
This role offers the opportunity to shape the Payments, Cards, Lending & FinTech segment, lead high-impact business strategies, and contribute to the success of industry-leading financial services clients. If you are a visionary leader with a passion for building high-value relationships, driving business transformation, and leading teams to success, we encourage you to apply.
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About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
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