Outreach and Student Services Specialist (La Paz)

Summary of Function: Coordinate and execute outreach, enrollment, advising, and student engagement initiatives that drive recruitment, retention, workforce readiness, and program completion. Actively engage in planning, organizing, and carrying out projects and operational initiatives as directed by the Director of Outreach and Special Programs, ensuring tasks are implemented effectively and evaluated for continuous improvement. Typical Duties: Serves Students. Advises and coordinates comprehensive support for students on academic pathways aligned with degree and entrepreneurial opportunities. Actively engages students through structured case management using Appreciative Advising principles to develop Educational Plans and individualized academic and career plans aligned with their goals, strengths, and interests. Proactively identifies barriers, implements timely interventions, and monitors assigned caseloads to support persistence, retention, and milestone completion. Collaborates with faculty and internal and external departments to identify at-risk students and ensure coordinated support services are delivered effectively. Tracks student progress, document advising interactions and follow through to keep students on course for program success. Facilitates career exploration, employment preparation, transfer planning, and postgraduation pathway guidance to advance workforce readiness and long-term outcomes. Develops and implements targeted outreach and recruitment strategies to promote college programs, classes, and workforce pathways. Actively engages in recruiting students by being present on campuses, supporting walk-in advising, and participating in front-line outreach, in addition to expanding recruitment for early college programs, dual/concurrent enrollment, adult learners, and other priority populations. Builds and sustains partnerships with internal departments, schools, community organizations, and local businesses to strengthen and expand recruitment pipelines. Leads and executes recruitment events, orientations, parent nights, and informational sessions to increase student participation and enrollment. Represents the college at community meetings and workforce forums while advancing program visibility and engagement. Tracks referrals, inquiries, and enrollment conversion data, analyze trends, and adjusts outreach strategies to improve recruitment outcomes. Prepares and delivers reports to internal and external stakeholders to support program growth and workforce pathway participation. Coordinates and oversees student enrollment, registration, onboarding, and grade reporting across all college programs and classes to ensure accuracy, efficiency, and compliance with institutional and state requirements. Actively engages in maintaining integrity and accessibility of student academic records within institutional systems. Collects, analyzes, and reports student, class, and program data to inform compliance, funding requirements, program evaluation, and strategic decision-making. Monitors retention metrics, workforce participation, and milestone completion, and implements targeted interventions to support persistence and program success. Communicates registration, billing, and academic program requirements clearly and promptly to students. Serves as the liaison between student and internal or external partners to ensure students receive support through referrals, sponsorship, scholarship and sponsored billing processes. Updates programs as needed for W.A.V.E., AZ@Work, and other partnering agencies as needed. Supports Early College students with the La Paz High School Scholarship, ensuring accurate tuition and timely scholarship submissions. Collaborates with staff, faculty, advisors, and campus departments to streamline course scheduling, reporting, and operational processes, proactively resolving issues to enhance student outcomes. Plans and leads student engagement initiatives that strengthen retention, exceptional student experience, workforce readiness, and career preparation. Actively engages in executing events such as college and career fairs, end-of-year celebrations, and other campus or community activities, involving families only for early college programs. Collaborates with faculty, staff, and internal departments to support the planning and execution of events, student clubs, and districtwide initiatives that enhance campus involvement. Facilitates career exploration events, employer presentations, experiential learning opportunities, workshops, and workforce preparation sessions. Oversees student transportation to approved college and community events. Tracks participation, evaluate engagement outcomes, and implement improvements to increase student involvement, professional development, and persistence. Provides structured instructional support that advances student transition, college readiness, and workforce preparation through course delivery and targeted workshops. Teaches student success courses and serves as adjunct faculty of record for assigned courses. Develops and delivers workshops on scholarships, financial literacy, academic planning, transfer preparation, career readiness, and other student success topics. Collaborates with internal departments and faculty to provide presentations and workshop sessions in college, middle, and high school classrooms focused on college awareness, career exploration, and early pathway planning. Designs instructional content aligned with Entrepreneurial College and workforce pathway goals, integrating academic success strategies including time management, goal setting, and college navigation skills. Assesses student learning outcomes, implements improvements, and conducts onboarding sessions, orientations, and student success workshops to equip learners with academic and professional readiness skills while ensuring equitable support for students from all backgrounds. Support and participates in strategic planning initiatives and performs other duties as assigned.