Operations Specialist, AI Enablement
Introduction to the role & team
At Bumble, our mission is to create a world where relationships are healthy and equitable, built on kindness, respect, and genuine connection. The CX & Trust team brings that mission to life by ensuring every experience on our platform is safe, supportive, and trustworthy. As an Operations Specialist — AI Enablement, you’ll play a vital role in shaping the quality of our AI-powered customer interactions. Your work will help ensure that our AI support agents uphold Bumble’s standards of empathy, inclusion, and accuracy while providing swift, high-quality support to our community. You’ll join a passionate global team that blends product insight with a deep commitment to people-first design. Together, you’ll help us reimagine how technology and AI in particular can enhance trust and care across every user touchpoint.