Operations Manager
Ekimetrics is a global leader in Marketing & Commercial effectiveness and AI-powered solutions. Since 2006, we’ve been helping businesses optimize marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing & commercial effectiveness, Customer analytics, Operational excellence, ESG & sustainability.
With a full in-house team and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver tailor-made solutions that turn data into real positive impact, leveraging our unique combination of technology and services.
We excel at delivering AI impact at scale. Our mission is to harness this power to tackle the world’s most urgent issues. We commit to responsibility and frugality in AI, systematic AI impact at scale, and loyalty to our values and DNA.
Ekimetrics is a global leader in Marketing & Commercial effectiveness and AI-powered solutions. Since 2006, we’ve been helping businesses optimize marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing & commercial effectiveness, Customer analytics, Operational excellence, ESG & sustainability.
With a full in-house team and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver tailor-made solutions that turn data into real positive impact, leveraging our unique combination of technology and services.
We excel at delivering AI impact at scale. Our mission is to harness this power to tackle the world’s most urgent issues. We commit to responsibility and frugality in AI, systematic AI impact at scale, and loyalty to our values and DNA.
As an employer, Ekimetrics offers equal employment opportunities to all, regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age. Ekimetrics strives to develop an inclusive work environment that reflects diversity within its teams.
Please note that we do not offer visa sponsorship or transfer for this position.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools only assist our recruitment team but do not replace human judgement. Final hiring decisions are always ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Your Responsibilities
As an Operations Manager at Ekimetrics you will support the effective staffing of project teams by coordinating assignments, maintaining visibility into team capacity, and helping ensure work readiness across the organization. This role falls within Operations, with close collaboration with HR, Finance, and delivery teams. The specialist serves as a key connector between project teams, account managers, and leadership, ensuring that assignments are aligned with skills, availability, and business needs. The position helps balance workloads, monitor utilization trends, and support day-to-day communication to keep stakeholders informed and projects properly staffed.
Staffing & Resource Planning
Capacity, Utilization & Work Readiness
Reporting Accuracy & Quality
Stakeholder Management
- Partner with account and technical managers to confirm staffing decisions and resolve minor conflicts.
- Serve as point of contact for employees regarding assignments, workload considerations, and staffing clarity.
- Communicate staffing updates, risks, and changes to appropriate stakeholders.
- Collaborate with cross-functional teams to ensure smooth onboarding, transitions, and internal handoffs.
Your Profile
Why Join Us?
At Ekimetrics, we believe your ideas truly matter. Here, your ideas are yours to build and bring to life. We embrace an entrepreneurial spirit, encouraging you to push boundaries to achieve meaningful impact. But it’s not just about individual success—we thrive on collaboration and enriching one another.
Together, we’re constantly learning and growing, whether through personalized career paths and training, challenging projects, mentorship, or simply through the diverse perspectives we bring to the table.
And perhaps more importantly, we believe in enjoying what we do. Ekimetrics is a stimulating and safe environment where you can thrive as your authentic self.
In 2023, Ekimetrics obtained the “mission-driven company” status, reflecting our strong commitment to CSR.
Our purpose: Accelerate organizations’ transformation towards sustainability, through the application of data science and artificial intelligence.
We were also certified Great Place to Work© in France, the United Kingdom, and the United States in 2023, and our Hong Kong office received the Best Companies to Work for in Asia 2023© award.
Ekimetrics is part of the French Tech 120 ranking. We have been selected by La French Tech to join the prestigious group of the top 120 French scale-ups, recognized for their potential to become international leaders.