Operations Executive - Study Abroad Program (EF)
Operations Executive – Study Abroad Program (EF)
đź“Ť Location: Ho Chi Minh City, Vietnam
Position Overview
The Operations Executive plays a key role in ensuring the smooth day-to-day operations of EF Vietnam.
This role supports both internal office administration and student program operations, including documentation, visa support, and after-sales coordination.
The position acts as the operational backbone of the team, ensuring that student bookings, documentation processes, and office operations run efficiently and deliver a high-quality experience for students and families.
This is a cross-functional role that works closely with Sales, Admissions, Finance, and EF international offices.
Key Responsibilities
1. Student Operations & After-Sales Support
- Manage student documentation and ensure all required forms are complete and accurate
- Coordinate with students and parents regarding required documents and deadlines
- Ensure smooth coordination between Sales, Admissions, and visa processes
- Maintain organized student files and records in internal systems
2. Visa Operations Support
- Assist with collecting and organizing visa documentation
- Support document verification and preparation before submission
- Track visa timelines and submission deadlines
- Ensure documents are complete and compliant with embassy requirements
- Support visa interview preparation logistics where required
3. Office Administration
- Manage office supplies, vendor coordination, and general office administration
- Support internal meetings, team logistics, and documentation
- Assist with coordination for student events, pre-departure meetings, and workshops
- Maintain organized office systems and administrative records
Requirements
- Strong organizational and coordination skills
- Excellent attention to detail and document management
- Ability to manage multiple tasks and deadlines
- Strong communication skills with students and parents
- English proficiency required
Application
Please submit your resume and cover letter online. We screen applications on a rolling basis, and we encourage you to send in your application as soon as possible.
Please submit your resume and cover letter online. We screen applications on a rolling basis, and we encourage you to send in your application as soon as possible.
About EF Education First
At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.
When you join EF, you join a multicultural and diverse community working across more than hundreds of schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.
Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, SĂŁo Paulo, Tokyo, ZĂĽrich, and more. Learn more athttps://www.ef.com. EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
