Operations Associate
Lala Automotive Philippines Inc. known with its brand name, Lala Auto was launched in the Philippines in September 2019 as an aide in revolutionizing the traditional logistics industry. We are a business solutions provider offering competitive and comprehensive 4-wheel Auto Loan Packages to those who want to acquire vehicles for Lalamove use, including aftermarket sales services - providing discounts, privileges & benefits (such as fuel e-vouchers, insurance, parts & services) to all Lalamove Participating Drivers.
We are currently looking for a Driver Operations Associate who will provide day-to-day support to Lala Auto Operators and Drivers.
Lala Automotive Philippines Inc. known with its brand name, Lala Auto was launched in the Philippines in September 2019 as an aide in revolutionizing the traditional logistics industry. We are a business solutions provider offering competitive and comprehensive 4-wheel Auto Loan Packages to those who want to acquire vehicles for Lalamove use, including aftermarket sales services - providing discounts, privileges & benefits (such as fuel e-vouchers, insurance, parts & services) to all Lalamove Participating Drivers.
We are currently looking for a Driver Operations Associate who will provide day-to-day support to Lala Auto Operators and Drivers.
What you'll do:
Assist and resolve operator and driver concerns
Recommend driver training needs and process improvements
Reinforce driver SOPs and Code of Ethics
Assist in the collection of documents for LTFRB permit processing
Does liaison work by submitting franchise documents to LTFRB in Quezon City
Work with Driver Operations and DM Teams to maintain a healthy driver base
Assist in roadshow and offline events
Strictly observe all company policies as provided in relevant contracts, agreements, and memorandums, as well as any revisions and addendums to company policies
Performs other duties that may be assigned by management from time to time
What we seek:
Experience in LTFRB franchise processing or liaison work is a plus
Customer service & presentation skills
Knowledge and understanding of mobile and web technologies
Good communication skills; fluent in English and Tagalog
Flexibility with work schedules
