Onboarding & People Programs Manager
We're looking for an Onboarding & People Program Manager who will own, animate, and continuously design the end-to-end onboarding experience at Pigment as well as our internal learning programs.
This role sits at the intersection of program management, learning design, and employee experience. You'll maintain a structured, welcoming, and high-impact onboarding journey that helps new hires ramp quickly while feeling genuinely excited to be here. This role will also expand into broader employee enablement and learning programs, supporting the People Experience Lead, and shaping how Pigment develops talent internally, including French regulatory training obligations.
We're looking for an Onboarding & People Program Manager who will own, animate, and continuously design the end-to-end onboarding experience at Pigment as well as our internal learning programs.
This role sits at the intersection of program management, learning design, and employee experience. You'll maintain a structured, welcoming, and high-impact onboarding journey that helps new hires ramp quickly while feeling genuinely excited to be here. This role will also expand into broader employee enablement and learning programs, supporting the People Experience Lead, and shaping how Pigment develops talent internally, including French regulatory training obligations.
What You'll do:
Own Pigment's onboarding program (POP)
Run and animate the end-to-end onboarding experience for all new hires globally
Ensure every new joiner quickly understands our product, culture, and how to be effective here
Build, maintain, and iterate a clear onboarding journey across the first week, month, and 90 days
Create an exceptional new hire experience
Deliver a warm, thoughtful, and structured onboarding experience without overwhelming new hires
Facilitate onboarding sessions, welcome presentations, and orientation programs
Continuously gather feedback and iterate the experience
Work closely with stakeholders across the business to ensure content is meaningful and relevant
Run baseline learning programs & drive engagement
Own and animate the company-wide L&D calendar — including recurring programs, speaker series, and learning events
Drive learner participation and track completion rates across baseline programs
Ensure that all Pigmenaut-led onboarding sessions are organized, facilitated and that all content is updated
Experiment with AI-driven learning and automation to scale internal training
Develop targeted programs that support ongoing growth across teams
Data analysis and insights: monitor and analyse trends in our internal learning data and build reporting dashboards
Own French regulatory training obligations
Own Pigment's Plan de développement des compétences; design, document, and submit in line with legal deadlines
Manage OPCO declarations and actively recover training budget on behalf of the company
Promote the use of CPF (Compte Personnel de Formation) obligations are communicated to employees and tracked
Partner with Finance and Legal to ensure compliance and accurate budget reporting
Stay current on évolutions in French labour law affecting training obligations
Build the internal knowledge and enablement system
Create and maintain onboarding materials, documentation, guides, and playbooks
Keep onboarding content continuously updated as the company evolves
Build scalable enablement assets: videos, decks, learning modules, AI-driven resources
Partner across the company
Collaborate across the People Team, Revenue Enablement Team, Leaders, etc.,
Translate technical topics into engaging learning experiences
Work with managers to help them onboard their teams effectively
Help coach and build role-specific onboarding tracks with managers
Who You Are:
The ideal candidate is experienced in program management, L&D, learning design, behavioral psychology or product operations. A mix is even better!
Program builder mentality
You love building systems, frameworks, and programs from scratch and you love to iterate
You're highly organized, you know how to prioritize, and you are comfortable managing complex projects
Understanding which problems are supposed to be solved, having strategic thinking.
Knowledge of key areas of the employee lifecycle and how they interact with each other
French L&D regulatory fluency
You have a working understanding of the Plan de développement des compétences, OPCO funding mechanisms, and CPF obligations.
You know how to navigate compliance without it becoming a bureaucratic drag.
Hospitality mindset
You care deeply about the experience people have when joining a company
You know how to create moments that feel thoughtful and human, and that set us apart from other tech companies.
You understand culture change and change management
Great communicator & storyteller
Strong presentation skills - You love building decks, presentations, and learning content
You're comfortable facilitating sessions and presenting to groups of all levels
Builder with strong taste & passion for AI
You challenge the status quo and enjoy experimenting with new approaches
You're genuinely excited about using AI to reinvent how organisations learn and onboard
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