Officer, Branch Relationship Manager, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Develop and maintain strong relationships with customers to understand their financial needs and provide tailored solutions
• Proactively identify and capitalize on cross-selling opportunities to grow the customer's portfolio
• Achieve sales targets and contribute to the overall branch's performance
• Ensure compliance with all relevant regulations and internal policies
• Provide exceptional customer service and resolve customer inquiries and concerns in a timely and professional manner
• Collaborate with other team members to share best practices and contribute to the overall success of the branch

Requirements

•  in a customer-facing role, preferably in the banking or financial services industry
• Strong communication and interpersonal skills with the ability to build rapport with customers
• Demonstrated sales and negotiation skills with a track record of achieving sales targets
• Proficient in using various banking systems and tools
• Ability to work in a team and collaborate effectively with colleagues
• Commitment to providing exceptional customer service and a strong customer-centric mindset

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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