Office Service Associate, Sr- Psychology

Provide liaison functions and perform a variety of general office support duties for an assigned academic or administrative unit in a School, College, Division or Center/Institute of the University. Respond to routine inquiries, complaints and requests for information and refer clients to appropriate department or individual in order to improve and contribute to the efficiency of an assigned unit (e.g. answer student questions regarding program and class registration, contact departments concerning expired internal revenue bills, contact vendors to resolve billing or service problems). Provide functional work supervision to a small clerical support staff. Assign and review work. Train in appropriate methods and procedures. Prepare and process academic and non-academic personnel paperwork. Identify and resolve problems associated with the processing of paperwork for non-academic personnel as well as part-time faculty positions. Establish, maintain, and update records concerning the personnel, activities, and programs of an assigned unit in order to provide complete and accurate information. Compile and calculate information, including financial data, and provide regular routine reports. Perform complex typing duties including the processing of documents which may require desktop publishing software. Edit correspondence and reports, type papers and manuscripts which may include formulas as well as technical or scientific terminology. Perform bookkeeping duties requiring the use of Financial Accounting System (FAS), internal billing systems or the General Billing System (GBS). Prepare and process billings, track expenditures; receive and post payments. Perform scheduling duties as required by an assigned unit. Schedule meetings and appointments, make travel arrangements and reserve classrooms and media equipment to assist with the punctual and efficient operation of events, seminars, and courses. Perform related work as assigned.