Customer Service Engineer Jr.

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Location(s)

Job Description

• Install, calibrate, and commission equipment at customer locations.
• Perform routine maintenance, diagnostics, and repairs to ensure equipment functionality.
• Troubleshoot technical issues and provide timely resolutions to minimize downtime.
• Train customers in the proper use and maintenance of equipment.
• Document service activities, including repairs, maintenance, and customer interactions.
• Collaborate with internal teams to escalate and resolve complex technical issues.
• Travel to customer sites as required, often on short notice.

Basic Qualifications

• Associate or bachelor’s degree in engineering, Electronics, or a related field (or equivalent experience).
• Native Spanish fluency, English knowledge.

Preferred Characteristics

• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.
• Willingness to travel frequently and work flexible hours.