New Neighbor Success Manager

About the Company At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness:  prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role The New Neighbor Success Manager will lead and scale the Neighbor Success Team at one Flow community, ensuring every prospective and new resident receives a world-class, consistent, and deeply personalized experience from first interaction through move-in and early residency. This role blends high-volume leasing production with daily team leadership: setting the focus for the day, coaching tours and closes, enforcing pipeline discipline, and driving pace-to-goal performance. You will protect the Flow standard — clear, warm, high-touch communication and a consistent move-in experience — while ensuring the team operates with urgency and accountability. Schedule: This is an on-site leadership role that requires a flexible schedule, including weekends, to ensure peak leasing coverage and uphold standards.