NationalLink Title Operations Specialist

Overview

JOB SUMMARY

Title Ops/underwriting Rep performs duties including but not limited to assigning title orders, following up on over-due orders, receiving and reviewing completed abstracts from title vendors, and escalating any potential problem abstracts/orders to the appropriate teams/departments. Also responsible for reviewing commitments for accuracy.

**This is a HYBRID position, so applicants should be within reasonable commuting distance to Pittsburgh (Moon Township, PA) office.**

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assign orders
• Complete daily follow-up including late orders
• Status-in searches, client notifications updates via fax or email
• Status title commitments and QA per state requirements
• Address inquiries from clients, borrowers, agents, and internal staff professionally and in a timely manner 
• Follow up on rejected orders and send to vendors to obtain resolutions
• Meet production goals and quality requirements as set by management
• Run reports as assigned by management
• Any other duties assigned

Qualifications

MINIMUM QUALIFICATIONS

• High School diploma or equivalent and six (6) months minimum Title (real estate), experience.
• Demonstrated communication skills, written and verbal
• Proven customer service skills
• Strong attention to detail
• Strong organizational skills, ability to multi-task
• Ability to effectively organize, plan, and prioritize work 
• Familiarity with personal computer operation, including use of Microsoft Outlook, Word and Excel