Key account executive
MGI Luxury Group, located in Bienne, Switzerland, is an international and innovative company of Movado Group, Inc. which is a prestigious manufacturer and marketer of luxury and fashion timepieces under the Movado, Concord, Ebel, Olivia Burton, MVMT, Hugo Boss, Coach, Lacoste, Tommy Hilfiger, and Calvin Klein brands. Our products are recognized for their competitive edge in the luxury/fashion market. The working environment of Movado Group, Inc. is entrepreneurial, people-oriented, dynamic, and fast-growing.
To reinforce our Travel Retail team, based in Bienne, we are looking for a:
Key Account Executive, Travel Retail (100%)
JOB PURPOSE
As a Key Account Executive – Travel Retail, you will support the management and development of a portfolio of travel retail customers across airport retail, airlines (inflight), and cruise channels.
You will contribute to driving sales growth, ensuring excellent execution at the point of sale, and supporting the implementation of commercial and marketing strategies.
Working closely with senior account managers and cross-functional teams, you will play an active role in achieving sales targets and strengthening customer relationships.
KEY RESPONSIBILITIES
Account Management & Sales Support
Support the management of a portfolio of travel retail customers
Assist in achieving quarterly and annual sales targets
Follow up on orders, reorders, and stock levels with clients
Support assortment optimization and product selection per customer
Participate in business reviews and client meetings
Business Development
Contribute to identifying new business opportunities and potential clients
Support onboarding of new customers within the travel retail channel
Assist in expanding distribution and improving sales performance
Relationship Management
Build and maintain strong relationships with retail partners
Act as a point of contact for day-to-day client requests
Support regular client visits and ensure follow-up on action plans
Monitor customer satisfaction and service quality
Performance Monitoring & Reporting
Track sell-in, sell-out, and stock levels across accounts
Support sales forecasting and reporting processes
Analyze performance data and highlight risks or opportunities
Prepare regular reports and presentations for internal stakeholders
Marketing & Retail Execution
Support the implementation of trade marketing and promotional activities
Coordinate product launches and in-store activations
Monitor the performance of new product introductions
Product & Brand Support
Assist in product presentations and seasonal launches
Support training sessions for retail staff (products, brand, selling techniques)
Act as a brand ambassador, ensuring strong brand visibility and consistency
SKILLS & EXPERIENCE
Education & Experience
Bachelor’s degree in business administration, Marketing, or related field
Commercial education is also acceptable
1–3 years of experience in sales, account management, or a similar role
Experience in watches, jewellery, luxury, or FMCG is a plus
Exposure to international or travel retail environments is an advantage
Skills & Competencies
Proficient in MS Office (Excel, PowerPoint)
Knowledge of SAP is a plus
Fluent in English (mandatory)
French is a strong plus; additional languages are an advantage
Strong commercial mindset and willingness to learn
Good analytical skills and attention to detail
Excellent communication and interpersonal skills
Organized and able to manage multiple priorities
Proactive, hands-on, and solution-oriented attitude
Team player with strong collaboration skills
Willingness to travel regularly
Strong motivation to develop within a fast-paced, international environment
WHAT WE OFFER
A dynamic, respectful, and international environment
A supportive and positive team
Flexible working hours
Hybrid working (2 days home office per week)
Health insurance contribution
Attractive employee discounts
Long Service Awards
Competitive pension plan
Central location, close to the train station
If this position motivates you and your skill set matches this job description, then we would like to hear from you!
MGI Luxury Group Sàrl
For more information about our company, visit us on www.movadogroupinc.com
Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.
