Microsoft Dynamics 365 CE (CRM) Consultant
Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge.
Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.
About the CE Practice at MCA
The CE Practice at MCA sits at the forefront of the firm’s innovation and growth strategy. We help organizations reimagine how they connect with customers by combining business transformation, modern cloud platforms, and AI-driven capabilities. Leveraging the Microsoft ecosystem — including Dynamics 365, Power Platform, and emerging AI technologies — our team designs customer engagement solutions that drive better experiences and stronger commercial outcomes. We are a collaborative, fast-growing team passionate about innovation, human-centered design, and building the next generation of customer engagement.
Title Dynamics 365 CE (CRM) Consultant
Location Virtual, home based office with travel up to 30%
Description
The Dynamics 365 Customer CRM Consultant supports the implementation and configuration of Microsoft Dynamics 365 solutions that help organizations transform how they engage customers across sales, service, and the broader customer lifecycle.
This role works closely with Solution Architects, Functional Leads, and delivery teams to translate business requirements into practical system configurations within the Dynamics 365 and Power Platform ecosystem. The Functional Consultant plays a hands-on role in configuring applications, supporting solution design, and ensuring the platform supports scalable business processes.
We are looking for driven, high-performing individuals who demonstrate strong problem-solving abilities, curiosity, and a desire to grow within a consulting environment. Candidates should be eager to deepen their expertise in the Microsoft ecosystem while contributing meaningfully to enterprise transformation programs.
In addition to supporting client engagements, the Functional Consultant contributes to the continued growth of the Customer Engagement (CE) practice by building technical expertise, supporting internal knowledge sharing, and helping develop reusable solution assets.
About the CE Practice at MCA
The CE Practice at MCA sits at the forefront of the firm’s innovation and growth strategy. We help organizations reimagine how they connect with customers by combining business transformation, modern cloud platforms, and AI-driven capabilities. Leveraging the Microsoft ecosystem — including Dynamics 365, Power Platform, and emerging AI technologies — our team designs customer engagement solutions that drive better experiences and stronger commercial outcomes. We are a collaborative, fast-growing team passionate about innovation, human-centered design, and building the next generation of customer engagement.
Title Dynamics 365 CE (CRM) Consultant
Location Virtual, home based office with travel up to 30%
Description
The Dynamics 365 Customer CRM Consultant supports the implementation and configuration of Microsoft Dynamics 365 solutions that help organizations transform how they engage customers across sales, service, and the broader customer lifecycle.
This role works closely with Solution Architects, Functional Leads, and delivery teams to translate business requirements into practical system configurations within the Dynamics 365 and Power Platform ecosystem. The Functional Consultant plays a hands-on role in configuring applications, supporting solution design, and ensuring the platform supports scalable business processes.
We are looking for driven, high-performing individuals who demonstrate strong problem-solving abilities, curiosity, and a desire to grow within a consulting environment. Candidates should be eager to deepen their expertise in the Microsoft ecosystem while contributing meaningfully to enterprise transformation programs.
In addition to supporting client engagements, the Functional Consultant contributes to the continued growth of the Customer Engagement (CE) practice by building technical expertise, supporting internal knowledge sharing, and helping develop reusable solution assets.
Why work for MCA Connect?
Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package:
· Work/Life Balance with Unlimited Paid Time Off (UPTO)
· 401k Plan with Company Matching Contribution
· Monthly Stipend for Home Office Expenses
· Subsidized Medical, Dental and Vision Coverage
· Health Savings and Flexible Spending Accounts
· Company Paid Life and Disability Insurance
· Training, Certification and Continuing Education Support
MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.
MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!
