Patient Representative - Orthopedics Clinic

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Job Description:

Greets and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff.

Job Requirements:

• High school education or equivalent
• 2 years in a front office using EMR software
• Working knowledge of medical terminology and coding

Job Responsibilities:

• Greets patients in a prompt, courteous and helpful manner

• Check in patient

• Check out patients

• Review insurance cards

• Collect co-pays

• Ensures a balanced cash drawer

• Inputs any charges into patients accounts

• Create estimate if one does not exist

• Check for referrals attached to appointment (if applicable)

• Schedules any follow up, post op, new problem, procedure and new patient appointments

• Verifies and updates demographic information

• Registers new patients into the system (if a chart does not already exist), and collects all demographic & insurance information

• Answer telephone calls, takes messages and routes to the appropriate team member via telephone encounter

• Maintains a clean and neat work area and reception area

• Ability to cover at other locations within Methodist Orthopedic Specialists

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune’s Best Workplaces in Health Care 2025

• Great Place to Work Certified 2026-2026

• Glassdoor’s Best Places to Work 2025

• TIME’s Best Companies for Future Leaders 2025

• Military Friendly – Gold Employer 2025

• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

• Becker’s Healthcare Top Places to Work in Healthcare 2025

• Newsweek’s Greatest Workplaces 2025