Medical VA

Job Title: Medical Virtual Assistant (Remote)

Location: Remote (Work-from-Home)
Employment Type: Full-time / Part-time
Schedule: U.S. Business Hours (EST / CST / PST)

About the Role

We are seeking a skilled and dedicated Medical Virtual Assistant (VA) to provide remote support to U.S.-based healthcare professionals.
The ideal candidate has prior experience assisting mental health, dental, chiropractic, or similar medical practices and is passionate about helping improve the patient experience through excellent administrative and clinical support.

Key Responsibilities

You will have the following responsibilities:

• Live virtual scribing during consultations

• Attend to patient communications and interactions (phone/email/video)

• Respond to inquiries about healthcare services and related tasks

• Gather medical or insurance information as needed

• Manage appointment calendars, scheduling, and follow-ups

• Update and maintain accurate patient chart records

• Research relevant and helpful medical or patient-related information

• Handle administrative and back-office tasks in a medical setting (e.g., fax/file management, transcription, documentation)

• Ensure HIPAA compliance and maintain patient confidentiality at all times

Requirements

You will be successful in this role if you have the following qualifications:

• Graduate of any Allied Health Profession (e.g., Nursing, Medical Technology, Physical Therapy, Radiologic Technology, etc.)

• Excellent written and spoken English communication skills

• Proficient in medical terminologies and practices

• Prior experience working remotely with mental health, dental, chiropractic, or other medical clinics

• Familiarity with EHR/EMR systems

• Highly organized, detail-oriented, and able to multitask effectively

• Reliable internet connection and ability to work independently

• Knowledge of HIPAA standards and patient data confidentiality

Preferred Skills

• Background in insurance verification, claims processing, or telehealth support

• Experience with patient coordination, billing, or prior authorization tasks

• Strong problem-solving and time management skills

FOR PH Applicant Only.