Manchester Veterinary Services - Practice Manager

Practice Manager – Manchester Veterinary Services | Manchester, MD

Are you an experienced veterinary leader who wants to make a meaningful impact in a community-centered, high-quality practice? Manchester Veterinary Services, located in beautiful Carroll County, Maryland, is seeking a Practice Manager who thrives in a collaborative, team-focused, and client-centered environment.

Manchester Veterinary Services is a well-established mixed animal practice known for compassionate care, strong client relationships, and a dedicated, skilled support team. We pride ourselves on delivering high-quality medicine while fostering a workplace where staff feel valued, supported, and empowered to grow.

Why Join Manchester Veterinary Services?

Community-Oriented, Relationship-Based Practice
You’ll work alongside a committed team of veterinarians, technicians, and support staff who are passionate about patient care and client service. Our practice serves a loyal client base that values long-term relationships and personalized veterinary care.

Leadership Autonomy with Network Support
As part of the VetEvolve network, you’ll have the independence to manage day-to-day operations while benefiting from the support, resources, and collaboration of a people-first veterinary organization.

A Place to Grow Your Career
Whether you are an experienced manager or an emerging leader, VetEvolve is committed to your professional development. Many leaders within the network have advanced through internal growth opportunities.

Work-Life Balance in a Great Location
Located in scenic Manchester, Maryland, you’ll enjoy a rural feel with easy access to Baltimore, Frederick, and Westminster. The area offers strong schools, outdoor recreation, and a welcoming community.

Your Role as Practice Manager

As Practice Manager, you will partner closely with the Medical Director and regional leadership team to oversee business operations, strengthen team culture, and ensure operational excellence. Your leadership will be key in maintaining a positive, efficient, and inclusive workplace.

Key Responsibilities

Human Resources & Team Leadership

• Recruit, train, and retain a high-performing team

• Foster a culture of communication, accountability, and collaboration

• Lead regular team meetings to drive alignment and shared goals

• Support ongoing staff development and recognition

• Address employee concerns professionally and proactively

• Maintain compliance with safety, HR, and workplace protocols

Business & Financial Operations

• Manage daily hospital operations to optimize workflow and client experience

• Monitor KPIs and financial performance including payroll, revenue, and inventory

• Collaborate on marketing, client retention, and growth strategies

• Oversee equipment maintenance and practice management software

• Implement and refine standard operating procedures

• Promote continuous improvement and service excellence

What You Bring

• 2+ years of experience in veterinary practice management

• Strong leadership and team-building skills

• Excellent organizational and problem-solving abilities

• Financial acumen including budgeting and KPI tracking

• Outstanding communication and interpersonal skills

• A positive, solutions-focused mindset

What We Offer

• Competitive salary based on experience

• Comprehensive benefits (medical, dental, vision, 401k with match)

• Paid time off and holidays

• Continuing education and professional development support

• Peer manager network and regional leadership support

• A values-based culture rooted in Serve, Evolve, Trust

Ready to Lead with Us?

Manchester Veterinary Services is more than just a practice—it’s a place where your leadership can truly make a difference for the team, clients, and community.

For more information, contact Vicki Fong at [email protected]