Manager, Talent and Culture

The Manager, Talent and Culture is responsible for strengthening employee capability and performance by aligning development efforts with business goals. This role reports to the Director of People Operations and partners closely with field teams and leadership to ensure talent initiatives are practical, consistent, and embedded in day-to-day operations.

Acting as a performance consultant, the Manager, Talent and Culture helps leaders and team members identify skill gaps, how to where to access the right resources, and build the capabilities needed to succeed—without overengineering programs. The Manager, Talent and Culture plays a critical role in fueling engagement by ensuring effective onboarding, enabling managers, supporting operational change, and building leadership capacity across the organization.

Key Responsibilities

Onboarding & Team Member Experience

• Own the design and delivery of a consistent, high-impact onboarding experience aligned to company culture and values
• Serve as a key support resource for new hires during their first 90 days, ensuring a smooth transition and strong manager handoff
• Identify onboarding gaps and continuously improve early-stage employee experience and retention

Manager Enablement & Leadership Development

• Coach front-line managers through 1:1 and cohort-based learning to strengthen accountability, feedback, and team development
• Provide clear frameworks and tools to help managers onboard, mentor, and grow their teams effectively
• Build leadership capability in a practical, accessible way that fits the scale of the organization

Learning & Development Programs

• Design and deliver engaging learning experiences (workshops, cohorts, and e-learning) aligned to business needs
• Manage and optimize the Learning Management System to ensure content is relevant, accessible, and role-specific
• Increase adoption and consistent use of learning tools and resources across the organization
• Partner with external providers and local institutions to expand development opportunities

Performance & Talent Development

• Support performance management processes by equipping managers to set goals, conduct check-ins, and deliver meaningful feedback
• Partner with leaders to define career pathways and role-based competencies
• Conduct needs assessments to identify skill gaps and recommend targeted development solutions
• Track and report on key metrics to evaluate program effectiveness and impact

Business Partnership & Talent Consulting

• Serve as a trusted advisor to Portfolio Directors and business leaders, providing insight into team capability, onboarding effectiveness, and talent risks
• Diagnose performance challenges and determine root causes (skill, behavior, or process), recommending actionable solutions
• Ensure talent initiatives are consistently executed at the site level and aligned with operational realities

Change Enablement & Operational Support

• Act as a liaison during rollouts of new systems, processes, and tools
• Translate complex changes into clear, actionable guidance for front-line teams
• Identify adoption challenges, skill gaps, friction points, and partner with leadership to address them

Culture & Continuous Improvement

• Promote a culture of professionalism, accountability, and continuous learning
• Contribute to employee engagement and recognition efforts
• Continuously evaluate and improve programs with a “make it better” mindset

What We're Looking For

• Bachelor’s degree preferred or equivalent progressive experience in Learning & Development or Talent Management
• Experience supporting development in a multi-site or operational environment preferred
• Management Experience
• Strong facilitation, coaching, and communication skills
• Proficiency in LMS platforms and virtual learning tools
• Advanced skills in PowerPoint and Microsoft Office
• Ability to manage multiple priorities and shift based on business needs
• Strong written communication skills

Position Details

Schedule: Monday - Friday, 8 AM to 5 PM 1 day per week remote

Pay: $85,000 - $100,000 plus bonus potential

Location: 375 S Broadway, Suite 200, Denver, CO 80209

PERKS & BENEFITS

• Great benefits, including full medical, dental, vision, employer-paid short-term disability
• Competitive 401(k) with company match; fully vested at day one of eligibility
• 16 PTO days, 13 Paid Holidays
• 20% Rent discount
• RedPeak Student Debt Repayment Program
• Make Your Mark Scholarship Fund administered by the Denver Foundation
• 50% or up to $75 monthly health club reimbursement and wellness programs
• Cell Phone Reimbursement
• Team Member Recognition Program