Manager, Sales Process & Productivity

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

The Manager, Sales Process & Productivity is a key role within our Sales Acceleration team at Atlassian. This position leads a large team of Business Process Partners (BPPs) who work closely with business leaders across Sales, Success, IT, Ops, and more.

The Sales Process & Productivity team directly supports many of our customer-facing GTM functions - Account Executives, Solution Engineers, Solution Sales Executives, and more. An ideal candidate will have the skills & experience to lead a team of business analysts supporting these functions, and the strategy, vision, & drive to make their stakeholders even more successful.

Responsibilities

Key Responsibilities:

• Lead a large team of business analysts, and orchestrate process & technology related work supporting SMB & Enterprise Sales.

• Partner closely with peers in RevOps, Enablement, and Strategy to support our Sales team and help them hit their goals.

• Build a roadmap focused on process improvement; prioritize, deliver, and refine that roadmap.

• Own common third party Sales tool, and drive usage and best practices across the Sales org.

• Drive process standardization & optimization through your team, and collaborate closely with peers in the AI Process Excellence Team to automate & amplify our Sales team using AI & ML.

• Amplify your team’s impact by removing blockers, and grow individuals through mentorship and coaching.

• Support the New Product Introduction (NPI) process, including M&A projects, to ensure the successful integration of new offerings across lead-to-cash and support processes.

• Support your team’s project & program execution - ensure that project value is quantified, success metrics are defined, and requirements are clearly understood.

• Collaborate with technology teams to improve our Sales processes, and work closely with our Enablement Team to communicate those improvements to the field.

• Drive alignment & build relationships with your stakeholders, peers, and business partners.

• Act as a trusted advisor to the business, offering guidance to the sales organization on best practices.

Qualifications

Required Skills:

• Minimum of 5 years of experience in leadership roles in a Revenue Operations organization, preferably within a high-growth tech company.

• Minimum of 4 years experience managing a team focused on Sales process & technology.

• You understand all aspects of SMB and Enterprise sales processes.

• You have a perspective on what ‘great’ sales process looks like, and you know how to orchestrate your team’s work to achieve greatness.

• You have experience implementing AI & ML to improve Sales process.

• You’ve driven GTM transformation work.

• You have a deep understanding of common Sales tools - Salesforce, LinkedIn Sales Navigator, Outreach, and more.

• You have strong influencing skills, and know how to drive alignment with business & technology teams.

• You thrive in complexity, but consistently seek ways to simplify.

• You use data to inform decision-making & priorities, but know how to make the right decision in the absence of clear data.

• You have a strong sense of ownership, accountability, and the ability to drive projects to completion.

• You have the leadership skills to motivate and build a team of ambitious business analysts.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: USD 153000 - USD 199750

Zone B: USD 137700 - USD 179775

Zone C: USD 127800 - USD 166850

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.