Manager, Engineering (Software & AI)
Company Details
Company URL: https://www.berkleytechnologyservices.com/
Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.
Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.
With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.
Berkley Technology Services: Right Team, Right Technology, Simple and Secure.
Responsibilities
Job Description: Overall Position Summary / Purpose
The Manager, Engineering (Software & AI) is a hands‑on, solutions‑focused engineering leader responsible for leading cross‑disciplinary teams of data engineers and software / AI engineers. This working manager role balances people leadership with direct technical contribution and is accountable for delivering practical, high‑quality solutions within approved scope and timelines.
Key Functions / Duties of Position
- Lead and develop cross-functional teams of data, software, and AI engineers, overseeing engineering initiatives that deliver scalable, secure, and production-ready application, data, analytics, and AI solutions with a strong focus on Databricks and modern data platforms.
- Drive engineering programs from inception through execution, actively contributing as a hands-on manager in architecture, design, code reviews, and technical problem solving to ensure alignment with approved standards and timelines.
- Champion AI and data modernization strategies, translating business needs into executable solutions while proactively managing risks, dependencies, and tradeoffs across all engineering initiatives.
- Establish and reinforce engineering standards, monitor key metrics, and foster continuous improvement, talent development, and performance management across disciplines.
- Partner with senior leaders and stakeholders, clearly communicating progress and decisions to ensure business priorities are met.
Qualifications
Qualifications
- 3–10 years in software and/or data engineering, with proven leadership experience.
- Experienced in leading mixed teams of data, software, and AI engineers.
- Expertise in modern application architectures and solution patterns.
- Hands-on background designing and deploying AI/machine learning solutions in production.
- Strong grasp of applied machine learning: model training, evaluation, and iteration.
- Experience with generative AI and LLMs for real use cases, such as document processing and decision support.
- Practical knowledge of prompt engineering, grounding, and retrieval-augmented generation (RAG).
- Skilled at integrating AI into end-to-end application workflows.
- Extensive Databricks experience for data engineering, analytics, and AI solutions.
- Able to design/manage data pipelines and feature preparation for AI and analytics workloads.
- Understanding of data quality, governance, security, and lineage.
- Experience delivering AI solutions in enterprise or regulated settings, aware of privacy and responsible AI requirements.
- Proven ability to mentor and guide engineering teams toward practical, timely outcomes.
- Sound judgment balancing accuracy, speed, cost, and complexity in AI solutions.
- Experience in data modernization efforts utilizing Databricks.
- Proficient in Python and object-oriented programming.
- Demonstrated record of delivering business-focused solutions within timelines.
- Strong communication skills; effective with senior technical and business stakeholders.
Education Requirement
Bachelor’s degree in a related field or equivalent experience.
