Manager - Quality, MSDI

The Quality Manager is responsible for enhancing the quality management system to meet Parker-Hannifin s quality, delivery, cost, and sustainability objectives. This role leads APQPPPAP execution, drives zero-defect culture at supply chain and ensures continuous improvement through robust quality assurance and proactive relationship management.

Quality Strategy, Planning & Standards

• Formulate product-specific quality plans and standards to meet quality objectives and contractual requirements at minimum quality cost.

• Develop, implement, and maintain an adequate quality plan for defined processesassembly lines.

• Quality Management System (QMS) & Documentation

  • Develop and implement quality systems (processes, procedures, policies) aligned to company objectives and industry standards.

  • Manufacturing Process Quality Control (Production Oversight)

    • Oversee production by monitoring manufacturing processes to ensure consistency and adherence to quality standards through inspections and testing.

    • Audits & Compliance (Regulatory Customer ISO)

      • Perform and document quality audits; ensure customer requirements are conveyed and enforced within the division.

      • Conduct audits: plan and perform internal audits as per ISO 9001:2015; ensure corrective actions are taken.

      • Ensure compliance with legal, health, safety, and regulatory standards; ensure products meet customer specifications and expectations.

      • Nonconformance Management, CAPA & Continuous Improvement

        • Analyze internal and external quality failure datatrends; initiate actions to reduce failures and eliminate adverse trends.

        • Quality Assurance: implement corrective and preventive actions to resolve quality issues and drive continuous improvement of supplier performance.

        • Drive improvement using methodologies like Six SigmaLean to increase efficiency and reduce waste.

        • Data Analytics, Reporting & Management Reviews Analyze quality-related data, identify trends and customer complaints, report findings to executives, and recommend improvements . Technical Support & Problem Resolution (Internal Supplier)

          • Provide quality technical assistance to internal functions and external suppliers to resolve quality-related problems.

          • People Leadership & Capability Building

            Manage quality teams: lead, mentor, and support quality personnel to achieve objectives.

            Cross-Functional Customer Supplier Collaboration

            • Collaborate with cross-functional teams; communicate with internal teams, customers, and suppliers to integrate quality across the product lifecycle

            • • Establish and maintain supplier quality standards (Quality Plans, Quality procedures, Inspection checklists, Quality Alerts) and ensure defect-free products reach the customer.

              • Execute APQP deliverables (PFMEA, Process Flow, Control Plan) with customers, suppliers and cross functional teams to submit complete and compliant PPAPs that are approved on first pass.

              • Implement QC tools to enhance process efficiency.

              • Facilitate root cause analysis (5 Why, Fishbone) and implement CAPA and mistake proofing on top defect modes at suppliers to lower IPMLS (Incidents per million-line items shipped) month on month and eliminate repeat nonconformances.

              • Perform PPAP aligned process audits at key supplier sites to identify gaps and drive timely closure of findings, improving audit scores and process stability.

              • Coordinate engineering, manufacturing, Purchase, logistics, warehouse, and planning with selected suppliers to meet PPAP gate dates, OTIF targets, and ramp up plans for launches.

              • Build and maintain supplier scorecards and conduct regular performance reviews for strategic suppliers to track QDC metrics, agree improvement actions, and ensure accountability.

              • Define and release Quality Plans, QA Plans, Inspection checklists, and Quality Alerts for critical parts and processes to ensure defect free shipments to Parker and end customers.

              • BE Mechanical Engineer with 10-15 years experience

                Proven Experience in Quality Management within the Hydraulicsweldingmachining Forging

                machining Precision turn components industry.

                • Strong Knowledge of manufacturing processes.Familiarity with Quality management systems (e.g. ISO 9001, ISOTS 16949) and core tools like APQP, PPAP, SPC, and MSA

                • Parker Hannifin Corporation is the worlds leading diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile, industrial and aerospace markets.