Risk & Insurance Manager

Responsibilities   

Insurance Program Management 

• Direct the purchase and ongoing management of insightsoftware's global insurance portfolio, including D&O, E&O/Professional Liability, Cyber, General Liability, Property, Workers' Compensation, and other lines across all applicable jurisdictions 

• Lead annual renewal processes: coordinate broker relationships, prepare underwriting submissions, evaluate coverage adequacy, and negotiate terms with brokers and carriers worldwide to secure optimal coverage at favorable rates 

• Develop and manage insurance budgets; pay invoices to ensure consistent and uninterrupted global coverage 

• Manage claims and loss control activities from initial notice through resolution, coordinating with GRCD colleagues, internal stakeholders, and external counsel as needed 

• Analyze coverage gaps as the business evolves (M&A activity, new geographies, product launches) and recommend program adjustments 

• Maintain insurance certificates and ensure compliance with contractual insurance requirements across global commercial agreements 

• Identify and address insurance or safety issues that could lead to litigation if overlooked, escalating as appropriate 

Operational Risk Management 

• Identify, assess, and prioritize operational, financial, and insurable risks within GRCD's scope 

• Develop and maintain GRCD's operational risk management policies, procedures, and risk register 

• Prepare loss analyses, risk budgets, and reports with supporting data and statistics; monitor and report on the effectiveness of risk management plans to GRCD leadership and senior management 

• Recommend and implement preventive measures to minimize costs and damage should a loss occur 

• Partner cross-functionally and within the department on risk and control self-assessments (RCSAs) and audit management where operational risk and compliance risk intersect 

• Support ESG/sustainability governance requirements in alignment with Hg sponsor expectations 

• Contribute to exit readiness by ensuring the risk and insurance program is well-documented and audit-ready 

• Partner with colleagues and support regulatory compliance and third-party screening activities 

Communication, Training, and Stakeholder Engagement 

• Serve as GRCD's primary point of contact for insurance brokers, carriers, and external risk advisors globally 

• Present risk findings, insurance program updates, and strategy recommendations to Legal leadership and other stakeholders 

• Collaborate with internal stakeholders across Legal, Finance, IT, Commercial, HR, and Operations on risk and insurance matters within GRCD's remit 

• Train and inform staff on operational risk awareness and insurance-related practices, complementing the Compliance Analyst's regulatory compliance training activities 

• Promptly scalate significant issues, confirmed risks, or coverage concerns 

Required Skills and Qualifications 

• Bachelor's degree in Business, Finance, Risk Management, or related field required 

• Minimum 5-7 years of experience in a Risk and Insurance Manager or similar role 

• Demonstrated experience managing a global commercial insurance portfolio across multiple jurisdictions, including renewals, claims, and broker relationships 

• Strong analytical, problem-solving, negotiation, and decision-making abilities 

• Excellent interpersonal and communication skills; able to convey complex risk and insurance concepts clearly to non-technical audiences 

• Knowledge of legal and regulatory requirements related to risk management and insurance across global markets 

• Familiarity with risk management software and tools 

Preferred Skills and Qualifications 

• Advanced degree in Risk Management, Finance, or Business Administration 

• Professional certifications such as Certified Risk Manager (CRM), Financial Risk Manager (FRM), ARM, or CPCU 

• SaaS or technology company experience 

• Experience with M&A integration risk considerations