Channel Account Manager

Role Overview

The Channel Account Manager is responsible for managing and supporting Lytx’s partner ecosystem across the region, ensuring partners are enabled, operationally effective, and positioned to grow. This role operates alongside the revenue generation teams, specifically the strategic alliance lead, acting as the connective tissue between partners and Lytx’s internal functions. It ensures partners can execute effectively, while allowing Channel Sales and Direct Sales teams to remain focused on pipeline creation and closing. Success in this role is defined by partner satisfaction, operational efficiency, and the ability to remove friction across the partner lifecycle to unlock revenue growth.

What You’ll Do

Partner Management & Support

• Act as the primary day-to-day contact outside of commercial, for assigned partners, managing relationships and ongoing needs
• Support partner account planning in alignment with Channel Sales and Rev Gen priorities
• Ensure partners are positioned for success across both new business and existing account growth

Revenue Support & Deal Execution

• Work alongside Channel commercial teams to support day-to-day commercial needs of the partner
• Assist with pipeline hygiene, forecasting accuracy, and deal tracking across partner accounts
• Help remove blockers in active opportunities to improve conversion and speed to close

Partner Enablement & Onboarding

• Support onboarding of new partners in collaboration with Enablement teams
• Ensure exisiting partners are equipped with the right tools, messaging, and product knowledge to sell effectively
• Support ongoing enablement aligned to product launches and GTM priorities

Cross-Functional Coordination

• Act as the internal advocate for partners, coordinating across operations, support, billing, and client success teams
• Drive resolution of partner issues quickly and efficiently to maintain trust and momentum
• Interface with technical and engineering teams to support partner requirements, including hardware and certification processes

Marketing & Growth Support

• Partner with marketing to support regional campaigns, events, and partner-led demand generation initiatives
• Identify opportunities to elevate partner visibility and drive joint growth activities
• Support execution of trade shows and industry events alongside partners

Operational Excellence

• Maintain strong discipline across reporting, and partner performance tracking
• Identify trends, gaps, and opportunities within the partner ecosystem to improve performance
• Drive consistency in partner processes, ensuring scalability across the region

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 3+ years in partner account management, channel support, or sales operations roles
• Proven experience working in multi-channel or partner-led sales environments
• Strong understanding of partner ecosystems and indirect sales models
• Ability to manage multiple stakeholders across sales, product, and operations
• Data-driven mindset with strong forecasting and operational rigor
• Strong communication skills with the ability to engage both partners and internal teams

You’re driven to succeed and so are we. At Lytx, our mission is to protect a world in motion, and we do it by building technology and partnerships that help keep people safe on the road. The way we work is guided by our shared values: Deliver for the customer, Responsibility in every outcome, Innovate with purpose, Velocity with excellence, and Elevate each other.

If you’re looking for meaningful work, a team that challenges and supports you, and the chance to grow your career while making a real impact, we’d love to meet you.

Together, we’re helping make roadways safer and saving lives!

Lytx, Inc. is proud to be an equal opportunity employer. We’re committed to building a diverse and inclusive workforce and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. We are committed to providing reasonable accommodation for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected].  Lytx conducts background checks on applicants who receive a conditional offer of employment in accordance with applicable local, state, federal and regional laws. Qualified applicants with arrest or conviction records will be considered. Background check results may potentially result in the withdrawal of a conditional offer of employment and will be made in accordance with all applicable local, state, federal and regional laws.