Learning Program Manager - Apple Ads

Summary

At Apple, we focus deeply on our customers’ experience. Apple Ads brings this same approach to advertising, helping people find exactly what they’re looking for and helping advertisers grow their businesses. Our technology powers ads and sponsorships across Apple Services, including the App Store, Apple News, and MLS Season Pass. Everything we do is designed for trust, connection, and impact: We respect user privacy, integrate advertising thoughtfully into the experience, and deliver value for advertisers of all sizes—from small app developers to big, global brands. Because when advertising is done right, it benefits everyone. The AdsU team’s mission is to build knowledge and skill to ensure that our clients get the most value from Apple Ads. AdsU programs develop and retain key talent, empower people to grow client success and scale knowledge and resources for our expanding worldwide Ads team. The open learning program manager role will focus on building and delivering training content for our core App Store ads placements and Americas sales team.

Description

* Lead the development of global learning strategies and conduct needs analyses for new and ongoing training programs, covering product, industry, and tools for Global and Strategic App Store sales teams. * Serve as the primary learning partner for new App Store product releases, collaborating with cross-functional teams to design and develop impactful training materials and initiatives. * Drive cross-functional alignment and content integration by collaborating with other product learning Program Managers on cross-selling knowledge, narratives, and processes. * Partner with relevant program managers to determine differentiation needs across sales teams. * Oversee the end-to-end management of Strategic and Global sales onboarding curriculum and ongoing learning paths, including strategy, content maintenance, and coordination with Regional Program Managers for seamless delivery. * Champion and deliver regional learning programs for Americas-based Strategic and Global teams, encompassing training plan development, facilitation of initiatives (including new hire onboarding and sales competency), and acting as the voice-of-region to product learning Program Managers to align with sales goals.

Minimum Qualifications

3+ years sales training experience in B2B, tech or other knowledge-intensive industries. 2+ years of experience in digital advertising, including mobile app ads, search ads, display ads, and performance marketing. Proven ability to develop clear and actionable sales training for complex technical products. Proficiency in leading and delivering engaging training sessions to sales and account management teams. Demonstrated success managing multiple concurrent projects from initial planning to successful execution.

Preferred Qualifications

BA/BS degree or equivalent experience. Sales, account management or marketing experience. Track record of cultivating strong relationships and fostering effective cross-functional collaboration, including with senior leadership. An organized, methodical personality and excellent communication skills are crucial. Ability to work in a fast-paced and dynamic environment.