Learner Success Coordinator

Auckland, Auckland, nz February 25, 2026

Learner Success Coordinator 
Location: Auckland CBD
Full-time | Permanent |  On-site

This role will support learners across several Auckland CBD campuses. 

About the role:  

This Learner Success Coordinator role reports directly to the Head of Learners Success, but you will also work very closely with SLT members, Campus Managers, Tutors, and other related stakeholders on the Campuses you are allocated to.    

Responsibilities will include: 

  • Embedding support for Māori and Pasifika learners with inequitable outcomes, learners below the optimal literacy/numeracy thresholds, disabled learners, and learners at risk of withdrawal and non-completion  

  • Supporting all learners transition from study to employment in conjunction with the Campus Operations Team 

  • Training and mentoring teaching staff to manage learner success including identifying what intervention strategies are needed and when, to achieve equitable learner outcomes  

  • Analyse educational outcome data to identify gaps and provide recommendations on educational actions that will make a positive impact  

  • Researching and sourcing resources to support staff and learners  

  • Track and report learner progress  

  • Monitor academic performance of targeted learners  

  • Monitor and Support Learners Achieve employment in their chosen field 

  • Communicate areas of concern to the campus Leadership Team and together embed strategies to mitigate risk  

  • Contribute to continuous improvement framework and best practice to ensure systems are student-centric and improve learner outcomes across the whole organisation  

About you:  

Experience in the education sector is highly preferred. We are looking for the right blend of a great positive attitude, the desire to work hard and get results, and a passion to help others through education.  

 You must be passionate about the impact education can have on the lives of our students. You will inspire, be positive, and be enthusiastic as you present to, and work alongside students and staff.    

You will also need to be:  

  • Experienced in facilitating training to teaching staff  

  • Energetic, positive, and driven to succeed  

  • Able to analyse data  

  • Able to be supportive and empathic  

  • A natural relationship builder  

  • A competent administrator with good attention to detail  

Why work with us?

Yoobee Colleges prides itself on supporting a diverse and inclusive culture - open to inputs from creative people of all genders, ethnicity, identity, thought and experiences. We are fast movers, action orientated, keen innovators, and quick thinkers who enjoy a workplace that is inspiring and fun. 

  • Be a part of NZ’s Largest specialist creative & technology college
  • Birthday leave / one day extra leave for special events
  • Industry-leading campuses all equipped with the latest tech and equipment
  • Rewarding opportunity to support students in their journey pursuing creative industries
  • Strong commitment to your professional growth & development
  • Amazing work culture that is highly collaborative and supportive

Our application process:  

 To apply for this position, please submit your resume and a cover letter detailing your relevant experience and interest in the role.

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students. 

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.  

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