Lead Director, Strategic Planning

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

At Aetna®, part of CVS Health, we proudly serve more than 26 million medical members through our broad range of health plan offerings. We're committed to delivering a simpler, more meaningful, and personal health care experience to each of them.

As a Lead Director, Strategic Planning, you will play a critical role in supporting our Aetna members and our business by running the operating rhythm, driving cross-functional alignment on key initiatives, executive communications, and turning leadership intent into clear decisions, plans and follow-through. 

As a critical member of the Medicare Supplement and Ancillary team your responsibilities will include:

• Partner closely with the Business Leader to set, communicate, and drive strategic priorities across the organization
• Run the business operating cadence (weekly leadership touchpoints, monthly business reviews, quarterly planning) and ensure materials and decisions are clear and actionable
•    Lead cross-functional initiatives, ensuring project milestones, deadlines, and deliverables are met
• Own executive communications for the business (leadership updates, org messaging, decision memos, meeting narratives)
• Identify and resolve bottlenecks or issues impeding execution; escalate critical matters as necessary
• Operate in ambiguity and building structure quickly
• Oversee special projects as assigned, including business development, operational improvement, and innovation initiatives
• Support the annual planning process, including budgeting and resource allocation.
• Build strong relationships with leaders across Medicare Supplement, Ancillary, and broader enterprise teams to ensure alignment and information flow
• Represent the Business Leader and leadership team in meetings and external engagements as needed

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 Required Qualifications:

• ·10+ years in strategy, operations, chief of staff, consulting, product operations, program leadership, or similar roles with enterprise stakeholders
• Track record running operating cadence, producing executive ready materials, and driving complex cross-functional initiatives
• Strong analytical and narrative skills: can synthesize data + story into decisions     

      

    Preferred Qualifications

• Healthcare / insurance experience
• Medicare experience

We support a hybrid work environment. If selected and you live near a suitable work location, you may be expected to comply with the hybrid work policy. Under the policy, all hires for in-scope populations should be placed into a hybrid or office-based location, working onsite three days a week. Aetna Service Operations office/hub locations will be discussed with the selected candidate

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 04/24/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.