Lead Data Center Customer Engagement (Hyperscale / AI Clients)

Mumbai (All Areas) April 9, 2026 Full Time

Lead end-to-end customer engagement with hyperscale and AI clients for large data center campus developments.
Own technical discovery to understand customer requirements, deployment timelines, and future technology needs.
Drive solution framing, master planning inputs, and alignment with customer technology roadmaps.
Lead preparation and governance of technical proposals, compliance documents, and customer-facing narratives.
Ensure strict adherence to customer processes, approval workflows, and documentation requirements.
Coordinate with internal teams (Sales, Engineering, Legal, PMO, Operations) to deliver compliant solutions.
Act as the customer governance lead post-contract, managing milestones, change control, and escalations.
Maintain traceability of requirements, assumptions, deviations, and contractual commitments throughout delivery.