Lead Accountant, Restaurant Payroll Services
How We Work At Chick-fil-A
Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first. Our Flexible Futures Model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.Overview
The Chick-fil-A Restaurant Payroll Services Department provides payroll services and support for Chick-fil-A franchised and Company Operated Restaurants (COR). Additionally, the team delivers end-to-end payroll processing, operational support, and strategic oversight for COR. This professional-level role leads domestic and international payroll processing for the COR entity, restaurant transitions, and late or expedited payroll submissions. The role proactively identifies trends, risks, and process improvement opportunities across the payroll ecosystem, translating complex payroll activity into clear, actionable insights and updates for leadership and end users.
Responsibilities
- Lead Company Operated Restaurant (COR) Processing to include:
- Domestic COR Bi-Weekly & Weekly Restaurant Processing
- International COR Submissions
- Monthly Operator Transition related processing
- Late Payroll Submissions & Expedited Processing Support.
- Create the payroll processing strategy across COR restaurants by identifying trends, risks, and improvement opportunities within domestic, international, and transition payroll activity
- Establish clear, repeatable leadership updates on COR payroll performance, exceptions, expedited activity, and emerging risks into simple, timely status communications
- Proactively identify and recommend enhancements and change opportunities for current processes for internal and 3rd party systems
- Represent a holistic understanding of the Restaurant Payroll Ecosystem to effectively articulate wins, risks, trade-offs, and timelines to end users
- Provide Restaurant Payroll Services support for assigned group of restaurants
- Execute on Restaurant Cash Management & Payroll Services Plan and communicate status to leadership; participate and contribute to team planning and budgeting; manage relationships with internal and external subject matter experts
Required Qualifications (Knowledge, Skills, & Abilities)
- Builds strong relationships with others and values the opinions and strengths of teammates
- Ability to lead and manage multiple projects and responsibilities with limited supervision
- High level of detail-orientation
- Self-driven, exhibiting a personal drive for excellence, eagerness to learn
- Knowledge and understanding of Chick-fil-A’s standard suite of work solutions (Word, Excel, and PowerPoint)
- Knowledge or ability to learn new financial systems and/or reporting tools (Alteryx, Tableau)
- Payroll experience
Preferred Qualifications (Knowledge, Skills, & Abilities)
- CPP or CPA
