Key Account Specialist

You will be expected to:

• Update documents on operation processes as well as training materials for key clients

• Communicate efficiently with frontline inspectors and oversee inspection report content

• Manage specific activities to drive key clients KPIs

• Prepare weekly and monthly reports

• Issue dedicated inspectors to each key account

• Liaise with the coordination team to train new resources (dedicated inspectors) in essential areas

• Support key client report validation

• Organize periodic training on key client standards for both back-office teams and frontline inspectors

• Other tasks arranged by the management team

It could be you, if you have:

- A bachelor's degree (fresh graduates with a strong ambition to learn may also be considered)

- Familiarity with the quality control field (work experience is welcome, but not mandatory);

- Proficiency in both spoken and written Chinese and English;

- The ability to work well under pressure while remaining detail-oriented

- A working knowledge of the MS Office Suite.