Junior On-site Specialist
RainFocus, one of the most innovative software companies, is in search of an exceptional Junior On-Site Specialist.
About RainFocus
RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.
About the Role
As a team member of the RainFocus Client Success organization, the Junior On-site Specialist will focus on delivering high-quality badges for our clients. This role focuses on receiving badge requirements from clients, adjusting colors to match expectations, and to deliver the badges to clients for approval. As a member of the Event Delivery team, the Junior On-Site Specialist will have to effectively communicate with clients and internal teams in order to gather the necessary details. This role is also expected to manage multiple projects simultaneously -- this could be up to 20 clients simultaneously.
Candidates must be collaborative, energetic team members who are capable of becoming experts in RainFocus with the RainFocus onsite badging solution. The candidate must be proficient in Adobe Illustrator and be able to provide insight into methods to improve existing processes. The candidate must also be able to speak confidently on calls and/or video conferencing with clients.
The Junior On-Site Specialist is a full-time role. The role is required to be in office Monday - Friday.
RainFocus, one of the most innovative software companies, is in search of an exceptional Junior On-Site Specialist.
About RainFocus
RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.
About the Role
As a team member of the RainFocus Client Success organization, the Junior On-site Specialist will focus on delivering high-quality badges for our clients. This role focuses on receiving badge requirements from clients, adjusting colors to match expectations, and to deliver the badges to clients for approval. As a member of the Event Delivery team, the Junior On-Site Specialist will have to effectively communicate with clients and internal teams in order to gather the necessary details. This role is also expected to manage multiple projects simultaneously -- this could be up to 20 clients simultaneously.
Candidates must be collaborative, energetic team members who are capable of becoming experts in RainFocus with the RainFocus onsite badging solution. The candidate must be proficient in Adobe Illustrator and be able to provide insight into methods to improve existing processes. The candidate must also be able to speak confidently on calls and/or video conferencing with clients.
The Junior On-Site Specialist is a full-time role. The role is required to be in office Monday - Friday.
Location
This role needs to be located near our corporate headquarters in Lindon, UT.
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
Essential Responsibilities:
Required Skills/Experience:
Personal Characteristics:
The best candidates for this position will have a strong chemistry and culture fit within RainFocus.Applicants need to be comfortable working in a fast-paced, challenging, and dynamic environment.
