Jr. Helpdesk Role(1 yrs min. exp)_Denver CO

We are looking to fill a position for Help Desk support in Denver CO.

Provides support to end users on a variety of issues. Identifies, researches,  and resolves technical problems. Responds to telephone  calls, email and  personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution.

May require an associate's  degree in a related area and at least 1 year or equivalent experience in the field or in a related area.

Should have knowledge of commonly-used  concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.

In person interview is acceptable.