[Job 28037] Analista de Suporte N2, Junior - Vaga Afirmativa para Pessoas Negr

We are specialists in technological transformation, combining human expertise with AI to create scalable tech solutions. As a Junior Support Analyst N2, you will be responsible for acting on N2 support for the Platforms team, interacting with clients and technical partners, and creating documentation. We offer a diverse range of benefits and a collaborative environment.

Requirements

• Essential experience in N2 customer support
• Knowledge/ Basic notion of the Atlassian ecosystem (JiraCloud, JSM, Confluence)
• English for reading and writing
• Knowledge of Google Workspace

Benefits

• Health and dental plan
• Food and meal allowance
• Childcare allowance
• Extended parental leave
• Partnership with gyms and healthcare professionals via Wellhub (Gympass) TotalPass
• Participation in Profits and Results (PLR)
• Life insurance
• Continuous learning platform (CI&T University)
• Discount club
• Online platform for free physical, mental, and well-being promotion
• Pregnancy and responsible parenthood course
• Partnership with online course platforms
• Language learning platform

Originally posted on Himalayas