IT Systems Administrator

Hyderabad April 15, 2026 Full Time

We are seeking a System Administrator responsible for managing enterprise IT Helpdesk, providing end-user support, and maintaining system reliability and security. The role requires strong communication skills, hands-on experience with endpoint management, servers, identity management, and basic cloud technologies.

Key Responsibilities

• Provide L1/L2 technical support for employees

• Install, configure, and troubleshoot Dell and Mac laptops/desktops

• Support OS, hardware, software, and development tools

• Manage tickets through IT service management systems

• Handle user onboarding and offboarding

• Manage accounts in Active Directory, Okta, and enterprise applications

• Maintain access permissions and identity security policies

• Manage endpoints using ManageEngine Desktop Central (Endpoint Central)

• Perform software deployment, patch management, OS updates, asset inventory, and remote troubleshooting

• Ensure device security compliance

• Administer Windows Servers and Linux systems

• Manage Active Directory, DNS, DHCP, and Group Policies

• Monitor system performance and uptime

• Troubleshoot network connectivity issues

• Basic knowledge of TCP/IP, VLANs, VPN, Wi-Fi, and firewall concepts

• Basic administration of AWS and Microsoft Azure environments

• Automate tasks using PowerShell, Bash, or basic scripting

• Support development-related software, tools, and environments

• Assist teams with software installations and troubleshooting

• Ensure system patching, endpoint security, and compliance with IT policies

• Maintain IT documentation and support knowledge base

Required Skills

• Active Directory, DNS, DHCP

• Windows & Linux Administration

• Dell & Mac laptop support

• ManageEngine Desktop Central (Endpoint Central)

• Basic knowledge of Okta / Identity Management

• Networking fundamentals

• Basic AWS / Azure knowledge

• PowerShell or scripting basics

• Strong communication and troubleshooting skills

Preferred

• 3-6 years IT/System Administration experience

• Knowledge of Jamf, VMware (basic)

• Experience with IT ticketing systems (Jira)